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Nate Garcia

Overview Reviews (155) Inventory (253)

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Nate Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

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4.8

155 Reviews

Overview Reviews (155) Inventory (253)

Dealership Experience

5 yrs, 8 mos

Industry Experience

8 yrs, 4 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

155 Reviews

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155 Reviews of Nate Garcia

September 01, 2025

Dealership Rating

Employee Rating

Great staff and awesome service! The team at Germain Honda are top notch. Definitely will be back for all my Honda service needs. The team at Germain Honda are top notch. Definitely will be back for all my Honda service needs. More

by Mike&Susan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sassha Motz, George Bell, David McKee

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August 21, 2025

Dealership Rating

Employee Rating

I go to the one in Surprise because it is easier, however the service for an oil change took almost 3 hours. They found a nail in my tire so they did fix but next time I need a oil change I'll go to OilCan the service for an oil change took almost 3 hours. They found a nail in my tire so they did fix but next time I need a oil change I'll go to OilCan charlies. More

by beverlyduell

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 22, 2025 -

Germain Honda of Surprise responded

Thank you for your business and feedback regarding your recent oil change experience. We are truly sorry to hear about the extended wait time you encountered during your visit. That's certainly not the efficient service we strive to provide. We understand how valuable your time is and regret that we fell short on this occasion. We are committed to providing timely and excellent service. We would appreciate the opportunity to learn more about your specific experience. Please contact our service manager, Todd Forbis at 520.873.7963 or tforbis@germaincars.com at your earliest convenience. Thank you again for your valuable feedback, and we look forward to hearing from you soon. Best Regards, Sassha Motz General Manager

August 15, 2025

Dealership Rating

Employee Rating

Extremely helpful and courteous! Service rep deserves a five star rating. Convenient appointment schedule and timely. Service rep deserves a five star rating. Convenient appointment schedule and timely. More

by stanstaj

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2025 -

Germain Honda of Surprise responded

We're so pleased you enjoyed working with the Germain Honda team! Please give us a call whenever we may help you again. Best Regards, Sassha Motz General Manager

August 13, 2025

Dealership Rating

Employee Rating

Nathan has been very helped me to change from the other dealer. it is also extremely knowledge dealer. it is also extremely knowledge More

by Greg@pacificglass.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 14, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive needs. Your business and positive feedback are greatly appreciated. Best Regards, Sassha Motz General Manager

August 08, 2025

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Employee Rating

Very friendly staff, good water bottle cooler, very helpful and affordable and easy to explain services to customers helpful and affordable and easy to explain services to customers More

by nickmissler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ty Crews, Robert Solis

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Aug 11, 2025 -

Germain Honda of Surprise responded

Thank you for leaving our team this kind 5-star review. We are thrilled you enjoyed a quality experience as your overall satisfaction is our top priority. Best Regards, Sassha Motz General Manager

August 08, 2025

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Employee Rating

Very personable. Da best couldn't ask for more. I'll be back for more. Tada today Da best couldn't ask for more. I'll be back for more. Tada today More

by wegotbeach

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 11, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your 5-star experience with our service team. See you down the road. Best Regards, Sassha Motz General Manager

August 07, 2025

Dealership Rating

Employee Rating

They have a nice waiting room with espresso/latte machine. Carwash is included with your $100 oil change. machine. Carwash is included with your $100 oil change. More

by wwells623

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 07, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

August 07, 2025

Dealership Rating

Employee Rating

Jersey Mike was excellent to deal with! Best experience I’ve had buying a car! Best experience I’ve had buying a car! More

by debra.isherwood

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, Ty Crews, Mike (Jersey Mike) Arencibia

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Aug 08, 2025 -

Germain Honda of Surprise responded

Thank you for taking the time to share your overall satisfaction with Mike. We are thrilled he took great care of you. We wish you many happy journeys in your new Honda. Best Regards, Sassha Motz General Manager

August 06, 2025

Dealership Rating

Employee Rating

Quick and easy . Nathan knew exactly what I needed done. The whole process took only an hour Nathan knew exactly what I needed done. The whole process took only an hour More

by dlj83814

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 06, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your positive and efficient service experience. Our team was happy we could ensure a quality experience. Best Regards, Sassha Motz General Manager

August 05, 2025

Dealership Rating

Employee Rating

Awesome experience. All team members from each department made the experience easy. We will use Germain for our car choices from now on. All team members from each department made the experience easy. We will use Germain for our car choices from now on. More

by SLCARNEY58

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Colin McEuen, Evan Winje, Ty Crews, Robert Pitman, Dominick (Dom) Suazo , Reese Spivey

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Aug 06, 2025 -

Germain Honda of Surprise responded

Thank you for choosing Germain, we look forward to continuing to ensure your overall satisfaction for years to come. Best Regards, Sassha Motz General Manager

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