Nancy Mendoza

Envision Ford of Oxnard responded

Thank you for the wonderful review! We’re honored that you chose to make the 3-hour drive to purchase your truck from us. Nancy Mendoza will be thrilled to hear your kind words. Providing quick communication, having the vehicle ready upon arrival, and making the process as smooth as possible are exactly the kind of customer experience we strive to deliver. We’re also glad we were able to put together an offer that worked for you and complete the purchase successfully. We truly appreciate your trust and your business. Enjoy your new truck, and thank you for choosing Envision Ford of Oxnard! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear Armen provided a professional experience and demonstrated extensive knowledge about the truck you purchased. Having a team member who can answer questions and help customers feel confident in their decision is incredibly important. We appreciate your trust and hope you enjoy your new truck. Thank you for choosing Envision Ford of Oxnard! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the outstanding review! We’re thrilled to hear David Torres provided a welcoming and professional experience from the moment you arrived for your appointment. Taking the time to explain the service process and keep you informed every step of the way is exactly the level of care we strive to provide. We’re also glad you found the technician video updates helpful and that your vehicle was completed quickly and ready ahead of schedule. Hearing that you have confidence in our team and the service we provide means a great deal to us. Thank you for trusting Ford of Oxnard with your vehicle. We look forward to serving you again in the future! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for your feedback. We appreciate you recognizing Nancy’s efforts, and we’re sorry to hear you feel we fell short regarding the original agreement. That is certainly not the experience we want anyone to have. We take concerns like this seriously and would appreciate the opportunity to review what occurred and address your concerns directly. Please feel free to reach out to dealership management so we can discuss this further. — Envision Ford of Oxnard Management Team

Envision Ford of Oxnard responded

Thank you for the amazing review! We’re thrilled Nancy Mendoza and Chris Belle were able to help get you into the car you wanted — there’s nothing better than hearing you’re excited and happy with your purchase. We also appreciate the shout-out to the whole team. Creating a welcoming experience from the moment you walk through the door is something we take a lot of pride in. Enjoy your new vehicle, and welcome to the Envision Ford family! — Envision Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad to hear Alie and Nancy were helpful during your test drive and throughout the sales process. They’ll appreciate the recognition. Thanks for the recommendation—asking for Alie is always a great move! We appreciate your business and hope you enjoy your new vehicle. — Ford of Oxnard Team

Envision Ford of Oxnard responded

Nancy was very professional and extremely knowledgeable. She wasn’t pushy and answered all of my questions and concerns.

Envision Ford of Oxnard responded

I’m very glad to hear our team provided you with a straightforward, pressure-free experience and worked within your budget to find the best deal. That’s exactly how car buying should feel — honest, transparent, and focused on your needs. Thank you for giving us the opportunity to earn your business, and we truly appreciate your trust in Envision Ford!