

Dealership Experience
4 mos
41 Reviews
Write a Review41 Reviews of Najee (Jay) Shabazz
June 02, 2025
I had a great experience. Jesus was always willing to answer any of my questions and made it overall a very smooth process. Jesus was always willing to answer any of my questions and made it overall a very smooth process. More
Other Employees Tagged: Jesus Garcia, Abood Katib
May 31, 2025
Great experience purchasing my first Volvo. Team was very professional and friendly. Good vibes in there. Felt very confident making my purchase Team was very professional and friendly. Good vibes in there. Felt very confident making my purchase More
Other Employees Tagged: Jesus Garcia, Santiago Piriz, Neil Amaral, Elvis Marte
May 29, 2025
The team at Smythe Volvo were extremely helpful and professional every step of the way! professional every step of the way! More
Other Employees Tagged: Abood Katib, Steven Riecker
May 28, 2025
I have been a customer of Smythe Volvo for over 40 years. Currently I own my fifth Volvo (and bought my daughter one a year ago). I have always received excellent service at this dealership. Today I pop Currently I own my fifth Volvo (and bought my daughter one a year ago). I have always received excellent service at this dealership. Today I popped in to request help pairing a new phone to the Volvo app. Without an appointment I was teamed with Kay Shabazz who expertly, kindly and patiently walked me through the pairing process. He has a charming personality and generously offered other tips about the car to me. I left the dealer a very happy camper. Tom at the service desk connected me to Jay—much appreciated. My husband who has a bmw will be at Smythe next wheel for wheel repair. We are fans. More
Other Employees Tagged: Tom Coward
May 24, 2025
The best car shopping experience I experienced in my several months of shopping for a new vehicle. Jay was kind, friendly, knowledgeable and professional several months of shopping for a new vehicle. Jay was kind, friendly, knowledgeable and professional More
Other Employees Tagged: Bryant Bustamante
May 23, 2025
We felt ripped off when charged $250 for an adapter for our just purchased electric car that was never mentioned was needed. We had said we would be using a Tesla charging station near our home and the sal our just purchased electric car that was never mentioned was needed. We had said we would be using a Tesla charging station near our home and the salesman never mentioned you needed an additional adapter for that and an account with Tesla. As, Jay was leading us out through service, he introduced us to Regina who said of course we needed adapter..” everything is Tesla”. I thought they were giving the charging device for free and couldn’t believe they were charging us $250, literally going out the door! When I emailed the salesman (who begged us for a “10” review), my dissatisfaction he emailed what I consider a snarky email back , took no responsibility for his direct miscommunication . The Smythe philosophy “ of treating every person as a member of our family “, was not our experience. I do want to say however, that Jay was outstanding and spent a great deal of time explaining the car to us . More
Other Employees Tagged: Regina Krauza, Henry Zhu
May 23, 2025
Great experience, simple, easy, very informative, and great price. I would recommend this dealer to anyone looking for a car. great price. I would recommend this dealer to anyone looking for a car. More
Other Employees Tagged: Santiago Piriz, Joey Manuel
May 23, 2025
To finish my experience with Smythe Volvo was absolutely incredible. The service the care they took with me financing options vehicle options. They are unparalleled 5 stars. incredible. The service the care they took with me financing options vehicle options. They are unparalleled 5 stars. More
Other Employees Tagged: Kevin Flanagan, Alon Katende, Abood Katib
May 21, 2025
From the beginning, we had a great experience - Ryan was very friendly! Bryant was incredibly knowledgeable, friendly, and professional! Neil was excellent and helpful. Santiago was accommodating and helpfu very friendly! Bryant was incredibly knowledgeable, friendly, and professional! Neil was excellent and helpful. Santiago was accommodating and helpful. And Jay was a true pleasure - super Friendly, knowledgeable, professional! It was great going through Smythe Volvo and I’m grateful to call them family! More
Other Employees Tagged: Santiago Piriz, Neil Amaral, Bryant Bustamante, Ryan P

