Mylee Burns
Mylee Burns at Mercedes-Benz of Portland
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Mylee Burns

Finance Director

Mercedes-Benz of Portland

1605 SW Naito Pkwy
Portland, OR 97201

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4.8
449 Reviews
4.8

449 Reviews

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449 Reviews of Mylee Burns

March 24, 2025

Dealership Rating
Employee Rating

They have good personnel. They make customers feel that they want to get the job done correctly.. More

by WPISTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Acevedo, Eric Trueblood

Apr 03, 2025

Mercedes-Benz of Portland responded

Thank you for this positive rating. As always, your business is greatly appreciated and we hope to have you back for your next due service.

March 22, 2025

Dealership Rating
Employee Rating

Excellent customer service. Very detailed information provided about the vehicle. Ask for Darien and you won't be disappointed. More

by ROGERAFONTES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Darien Turner

Mar 24, 2025

Mercedes-Benz of Portland responded

Roger, thank you for the fantastic feedback! We're delighted to hear that Darien and our team at Mercedes-Benz of Portland provided excellent service. Enjoy your new vehicle!

March 15, 2025

Dealership Rating
Employee Rating

Sales associate was wonderful and professional. However, the bean counters and others with power very typical you are just a piece of meat creepy car dealer mentality. More

by CHRISBARGHOUT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Megan Vannelli

Mar 15, 2025

Mercedes-Benz of Portland responded

I'm sorry you feel that way about the service you got at the dealership, but I think you should be a little more truthful about your review. We did come to your house and pick you up like you ask and sat with you at the DMV for an hour that you did not tell us you wanted to go to. We help you with the price of the car that we don't normally discount and with the repair that you wanted. I guess it is very easy to blast the dealership but not talk about all the good things that we did do for you...

March 13, 2025

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Employee Rating

It’s OK. I’ve noticed a lot of turn over, I’m seeing a different service tech every time. They used to offer me a loaner car & now I have to Lyft. I don’t lov More

by JFAHNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Soria

Mar 14, 2025

Mercedes-Benz of Portland responded

Thank you for sharing your feedback with us. We appreciate your loyalty and are glad to hear that scheduling appointments is convenient at Mercedes-Benz of Portland. We'll certainly take note of your comments regarding service consistency and loaner cars as we strive to improve our services!

March 06, 2025

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Employee Rating

Nice professional sales and closing people. They went out of their way to pick me up at the airport. More

by LAURIEBREWIS1
Sales Price Transparency
Recommend Dealer
Yes
Mar 08, 2025

Mercedes-Benz of Portland responded

Hi Laurie, thanks for the feedback! It's great to hear that our team was able to pick you up from the airport and that you had a positive experience with that! We hope to be able to serve you again in the future.

February 23, 2025

Dealership Rating
Employee Rating

The lease end process is a nightmare. I called several times and went in and still not done. There was a recall and the parts came and I didn’t get a call about it. Sat down with finance More

by WBANEUELOS78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 26, 2025

Mercedes-Benz of Portland responded

I'm sorry to hear about your frustrating experience with the lease end process. It sounds like there were multiple communication breakdowns, and I apologize for any inconvenience this caused you. We strive to provide better service than what you've described, and I'd appreciate the opportunity to address these issues directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Eric Trueblood - Service Manager - 503-228-8351

February 13, 2025

Dealership Rating
Employee Rating

Hello, this was our second experience with Mercedes-Benz of Portland, and it was a pleasure working with its team. More

by MARINA11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Graham , Samuel Kim 5 star

Feb 14, 2025

Mercedes-Benz of Portland responded

Thank you for choosing Mercedes-Benz of Portland again! We're so glad to hear that your experience with our team was a pleasure. We look forward to assisting you in the future!

February 05, 2025

Dealership Rating
Employee Rating

Its always a pleasure to do business with everyone at Mercedes Benz. They are professional and helpful without using any high pressure sales tactics, they let the product quality speak for itself. They h More

by akearwood
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonte Brown , Edward Kluwe

Feb 08, 2025

Mercedes-Benz of Portland responded

We're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Portland. We always aim for professionalism and are glad the process was smooth for you. Thanks for choosing us!

January 31, 2025

Dealership Rating
Employee Rating

David and Mylee were absolutely professional and friendly. David was knowledgeable about the vehicle that I was interested in and went over options thoroughly. Mylee was friendly, professional, and More

by BEHJATSEDIGHI
Recommend Dealer
Yes

Other Employees Tagged: David Aldrich

Feb 03, 2025

Mercedes-Benz of Portland responded

Thank you for sharing your positive experience with David and Mylee at Mercedes-Benz of Portland! We're delighted to hear that their professionalism and friendliness made a great impression. We appreciate your support and look forward to assisting you again in the future!

January 20, 2025

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Employee Rating

They are very professional. All of agents were great. I did not have to wait too long. Overall I was extremely satisfied. More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Mercedes-Benz of Portland responded

We're delighted to hear that you had a satisfying experience with our team at Mercedes-Benz of Portland. Thank you for sharing your positive feedback, and we look forward to serving you again in the future!

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