Murphy Tederick

I find the atmosphere and environment at MBC to be consistently professional, the people always friendly, helpful, and service-oriented, and the attention to my automobile needs to be unmatched. De consistently professional, the people always friendly, helpful, and service-oriented, and the attention to my automobile needs to be unmatched. Dennis Epps, in particular, is confident in, and enthusiastic and extremely knowledgeable about his products. He is personable and has gone the extra mile in working with me to meet my needs - and wants. He is consistently professional, accessible and attentive. I believe that Dennis is truly gratified, not just by making a sale, but also by assuring that his customers are happy and satisfied. It is obvious that Dennis approaches his work as more than a series of transactions, but rather, of relationship-building. It is equally apparent that Dennis LOVES his job and that's what makes him so good at it! More

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Murphy was very accomodating and attentive. My concern was fully covered under warranty and I am completely satisfied. My concern was fully covered under warranty and I am completely satisfied. More

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Very happy with the entire experience. They solved my problem as I requested. Thanks Murphy. They solved my problem as I requested. Thanks Murphy. More

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Mercedes-Benz Benz of Owings is the best place to go and get your new vehicle and ask for Mr Dennis Epps. Great man with an excellent service. They have great deals on cars. get your new vehicle and ask for Mr Dennis Epps. Great man with an excellent service. They have great deals on cars. More

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Amazing customer service I would recommend Murphy Tederick, to anyone who wants an EXCELLENT service advisor in Mercedes Benz of Owings Mills! Tederick, to anyone who wants an EXCELLENT service advisor in Mercedes Benz of Owings Mills! More

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I give five stars for the service center here. The entire team in the service center are very friendly and professional and do excellent work. Murphy has been very helpful.l the last few times I The entire team in the service center are very friendly and professional and do excellent work. Murphy has been very helpful.l the last few times I have come here. I have not bought a car here, but I would have to give three stars for my experience when I was interested in looking at trading in my current car for a new one last year. They were just not very reasonable to deal with on the sales side. I made it very clear what I was not willing to do and I made it very clear what I was, and was not interested in and despite that, they wasted all of our time, thinking that they could convince me otherwise. By the time I realize that they really were not listening and that they were wasting my time we had already been there for almost 2 hours. More

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This was my first time there and the service was was great . The Staff was very Courteous . great . The Staff was very Courteous . More

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We are always pleased with the service and the treatment we receive each and every visit. We are especially happy with Murphy, who always looks out for us. He goes out of his way to make sure we are happy w we receive each and every visit. We are especially happy with Murphy, who always looks out for us. He goes out of his way to make sure we are happy with our vehicles. More

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They provide the best customer service. I recommend thank you . Would always go back in the future I recommend thank you . Would always go back in the future More

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Service advisor Murphy T it is always a pleasure dealing with him and addressing all my needs when it comes to my car. He is very efficient, knowledgeable, and gets me the service needed. with him and addressing all my needs when it comes to my car. He is very efficient, knowledgeable, and gets me the service needed. More

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