Excellent customer service!
! Very attentive to the customer and caring, going far and beyond!! Consistent communication, trustworthy and transparent dealing with the customer.
! Very attentive to the customer and caring, going far and beyond!! Consistent communication, trustworthy and transparent dealing with the customer.
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by zepedabilly
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Moreno-Davila
Jan 15, 2024 -
Seguin Chevrolet responded
Hi zepedabilly,
Thank you for your 5-star review. We are glad to hear you were satisfied with your visit with us. We hope to work with you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
Sam Hood was amazing to work with and is a true asset to
the dealership. Mrs. Harper and her team are always the best to do business with.
the dealership. Mrs. Harper and her team are always the best to do business with.
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by WILL_RHODES_3
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Moreno-Davila
Jan 15, 2024 -
Seguin Chevrolet responded
Hi WILL_RHODES_3
Thank you for your 5-star review. We are delighted to hear Sam and the rest of the team were excellent during your visit. We hope to see you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
Takes too long for repairs and parts.
We lose money while the trucks just sit waiting for repairs
We lose money while the trucks just sit waiting for repairs
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by forrick
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Moreno-Davila
Jan 15, 2024 -
Seguin Chevrolet responded
Hi forrick,
Thank you for taking the time to leave your feedback. Your satisfaction is our top priority, and we always seek ways to improve our services. If you have any further inquiries, please feel free to give us a call at the dealership. We hope to have the opportunity to work with you again soon. Have a great day!
Sincerely,
Jeremy Sims, General Manager
Great dealership with nice folks.
Have had great service from day 1. Very clean and everyone is always asking can they help.
Have had great service from day 1. Very clean and everyone is always asking can they help.
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by KIMBERLY_GWINNUP
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Michael Littlefield
Dec 27, 2023 -
Seguin Chevrolet responded
Hi KIMBERLY_GWINNUP,
We appreciate your 5-star review. We are delighted to hear our team was excellent during your visit. We hope to see you on your next visit. Take care.
Sincerely,
Jeremy Sims, General Manager
Everything from making the appointment, drop off, service
and pick up went perfect. Could not have asked for better.
and pick up went perfect. Could not have asked for better.
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by JA
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2023 -
Seguin Chevrolet responded
Hi JA,
Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying experience. We are looking forward to seeing you soon. Take care.
Sincerely,
Jeremy Sims, General Manager
They are very polite.
The atmosphere is great. The showroom weight room is clean. and
The atmosphere is great. The showroom weight room is clean. and
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by NE0
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2023 -
Seguin Chevrolet responded
Hi NE0,
We appreciate your 5-star review. We are glad to hear you were satisfied with your experience. We hope to see you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
Real pros Real professional and courteous and were able
to work with me real quick
to work with me real quick
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by ERASMOLOREDO
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Moreno-Davila
Dec 11, 2023 -
Seguin Chevrolet responded
Hi ERASMOLOREDO,
We appreciate your kind review. We are glad to hear you were satisfied with your visit. We hope to see you on your next visit. Take care.
Sincerely,
Jeremy Sims, General Manager
I got the dates for my appt wrong.
She took care of me and got me in and out!!
She took care of me and got me in and out!!
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by love0707.va
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Moreno-Davila
Dec 11, 2023 -
Seguin Chevrolet responded
Hi love0707.va,
Thank you for your 5-star review. We are delighted to hear you were satisfied with your service visit. We are looking forward to working with you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
I was never called and advised with what was wrong with
my vehicle. It was fixed without permission to fix or info on pricing to fix. thankfully I was able to pay the $360 but I will not be back and am ver
my vehicle. It was fixed without permission to fix or info on pricing to fix. thankfully I was able to pay the $360 but I will not be back and am very frustrated with the situation and service I was provided.
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by brooke
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Moreno-Davila
Dec 07, 2023 -
Seguin Chevrolet responded
Dear Brooke,
I would like to offer my sincere apologies for any inconvenience caused by not keeping you up to date about the repairs being done to your vehicle. Please know that it was not our intention to do any repairs without your permission.
In order to address this issue, I would appreciate it if you could contact me at 830-303-4381 ext. 2035 or email me at gstehle@seguinchevrolet.com. I would like to know more about what transpired during your visit and how we can improve our communication with you in the future.
Once again, please accept my apologies for any inconvenience caused. We value your business and hope to have the opportunity to serve you again in the near future.
Best regards,
Jeremy Sims, General Manager
Effective and efficient Appointment was made, I was told
3 to 4 days, vehicle was ready the next morning.
3 to 4 days, vehicle was ready the next morning.
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by Kdenson
Verified Customer
Verified Customer
Other Employees Tagged:
Monica Moreno-Davila
Dec 04, 2023 -
Seguin Chevrolet responded
Hi Kdenson,
We appreciate your kind review. We are glad to hear you were satisfied with the service of your vehicle. We are looking forward to seeing you soon. Have a great day.
Sincerely,
Jeremy Sims, General Manager
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5 yrs, 5 mos
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