Monica Moreno-Davila | Page 30

Seguin Chevrolet responded

Hello DAVIDWBEHRENS, We greatly appreciate your outstanding 5-star review! It's fantastic to hear that your experience was exceptional, and Ivan Perez's knowledge and thoroughness were instrumental in making it a success. Your recommendation is invaluable to us, and we eagerly anticipate the opportunity to assist you again in the future. Best regards, Jeremy Sims General Manager

Seguin Chevrolet responded

Hello GERVAISE.WILSON, We sincerely apologize for the inconvenience you experienced with your vehicle service. Your safety is our top priority, and we take your concerns seriously. We regret the oversight and understand the importance of addressing brake issues promptly. Please allow us the opportunity to investigate this matter further. We'll ensure a thorough examination of your vehicle and address any necessary repairs immediately. Your feedback is crucial, and we appreciate your patience. Please reach out to me at (830) 303-0811 extension 2035 Best regards, Gary Stehle Service Director

Seguin Chevrolet responded

Hello tmarkham, Thank you for the outstanding 5-star review! We truly appreciate Barry's dedication in driving to you at work in Luling. We're sorry to hear about your previous experience, but we're thrilled that Monica went above and beyond to make this one great. If there's anything more we can do for you or if you have additional feedback in the future, please feel free to reach out. We appreciate your business. Best regards, Jeremy Sims General Manager

Seguin Chevrolet responded

Hello KENNETHPROBOLA, Thank you for the fantastic 5-star review! We appreciate your kind words about the awesome service and friendly atmosphere. We're honored to be your dealership of choice, and we look forward to serving you in the future. If there's anything more we can do for you, please don't hesitate to reach out. Best regards, Jeremy Sims General Manager

Seguin Chevrolet responded

Hi WILFREDOSIERVO77, Apreciamos su revisión de 5 estrellas. Estamos encantados de saber que nuestro equipo fue excelente durante su servicio. Esperamos verte luego! Cuidarse. Best regards, Jeremy Sims General Manager

Seguin Chevrolet responded

Hello yomarkyo, Thank you for sharing your wonderful 5-star experience with us! We're happy to hear that Monica helped turn a stressful situation into a pleasurable experience for you. Providing constant updates and clear communication is something we strive for, and it's fantastic to know that Monica exceeded your expectations. Your kind words about Monica mean a lot, and we appreciate your recognition of her efforts. If there's anything else we can do for you, please feel free to let us know. Thank you for choosing us, and we look forward to serving you in the future. Best regards, Jeremy Sims General Manager

Seguin Chevrolet responded

RWILHELM1181, We apologize for any confusion or inconvenience you may have experienced. Your feedback is valuable to us, and we take it seriously. If there's anything specific you'd like to discuss or clarify, please feel free to reach out to us directly. We appreciate your time and input. Best regards, Jeremy Sims General Manager

Seguin Chevrolet responded

Hi Chevyboy41, Thank you for your 5-star review. We are delighted to hear Monica made your service visit excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Hi Bcoulterart, We appreciate your 5-star review. We are glad to hear Monica went above and beyond during your truck's service. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Hi Sruldewig, Please contact me at your earliest convenience. We apologize for the issues and would like to ensure we resolve them to your satisfaction. Sincerely, Jeremy Sims, General Manager