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Monica Moreno-Davila
Monica Moreno-Davila at Seguin Chevrolet

Monica Moreno-Davila | Page 32

Sales Representive

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.4
371 Reviews
4.4

371 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

371 Reviews of Monica Moreno-Davila

December 01, 2023

Dealership Rating
Employee Rating

Great place to shop for ur next vehicle everyone there is very friendly, they will help you in selecting the vehicle you want More

by AIDAOLALDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Syble Kline, Joshua Mitchell, Luisa Ramirez

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Dec 01, 2023

Seguin Chevrolet responded

Hi AIDAOLALDE, Thank you for your 5-star review. We are glad to hear you were satisfied with your service visit. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 30, 2023

Dealership Rating
Employee Rating

Quick check-in for service. Monica called me with information regarding service. Work done fast. Easy pickup More

by GRACIELA.GARCIA9591
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

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Dec 01, 2023

Seguin Chevrolet responded

Hi GRACIELA.GARCIA9591, We appreciate your 5-star review. We are delighted to hear Monica was helpful throughout your service visit. We hope to service your vehicle soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 29, 2023

Dealership Rating
Employee Rating

Reservation for oil change, I arrive on- time. Checked on vehicle 1.5 hours after arrival. It had not even been started. Shortly after my inquiry they moved vehicle into bay. More

by Greg.goodrich
Recommend Dealer
No

Other Employees Tagged: Monica Moreno-Davila

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Nov 30, 2023

Seguin Chevrolet responded

Hi Greg.goodrich, We are deeply sorry for any inconvenience our company may have caused you. We would like to make things right and ensure your satisfaction. If you could please reach out to us by phone or email, we would greatly appreciate it. My phone number is 830-303-4381 EXT. 2035 and my email is gstehle@seguinchevrolet.com. We are looking forward to hearing from you and resolving this matter as soon as possible. Thank you for your understanding and patience.

November 29, 2023

Dealership Rating
Employee Rating

Don't use the selling point of free oil changes for life if it's only 2 a year. More

by dawnawebb53
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

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Nov 30, 2023

Seguin Chevrolet responded

Hi dawnawebb53, We appreciate your kind review. We are glad to hear that your service visit was excellent. We hope to see you soon. Take care. Sincerely, Jeremy Sims, General Manager

November 29, 2023

Dealership Rating
Employee Rating

The people at Seguin Chevrolet are always friendly and very professional. I have every confidence in the service they perform on my car. More

by mcorbin1878
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 29, 2023

Seguin Chevrolet responded

Hi mcorbin1878, We appreciate your 5-star review. We are delighted to hear our team was excellent throughout your service visit. We are looking forward to seeing you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 27, 2023

Dealership Rating
Employee Rating

Nice and friendly staff, quick to assist customers as walking in the door… I would recommend family and friends for services and also purchasing a vehicle More

by CARDENAS.JEANNETTE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Syble Kline

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Nov 28, 2023

Seguin Chevrolet responded

Hi CARDENAS.JEANNETTE71, We appreciate your 5-star review. We are delighted to hear you had an excellent purchase experience with us. We hope to see you soon. Have a great day. Sincerely, Jeremy Sims, General Manager

November 18, 2023

Dealership Rating
Employee Rating

Excelente servicio en atención al cliente y el agente de ventas Excelente su atención José Diaz muchas gracias por su atención y a todos los que me ayudaron a adquirir mi nuevo coche Dios los bendiga. More

by Mayra Martinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnold Guerra, Luisa Ramirez, José Díaz

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Nov 20, 2023

Seguin Chevrolet responded

Mayra Martinez ¡Agradecemos sinceramente tus amables palabras y tu elección de nuestro servicio! Nos alegra saber que experimentaste un excelente servicio al cliente y que José Díaz brindó una atención excepcional como agente de ventas. Transmitiremos tus agradecimientos a todo el equipo que contribuyó a que adquirieras tu nuevo coche. Si necesitas algo más o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Apreciamos tu confianza y esperamos verte nuevamente. Saludos cordiales, Jeremy Sims, General Manager

November 17, 2023

Dealership Rating
Employee Rating

Horrible service. They don't follow what was agreed on the contract. I bought two cars with them and I was thinking of buying another but the service and treatment was More

by ROBERTOVILLARREALP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Cuellar

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Nov 21, 2023

Seguin Chevrolet responded

Hi ROBERTOVILLAREALP, We're sorry about the poor service you received during your time with us. We would like to learn more about what happened and what we failed to do according to the contract. Please do not hesitate to reach out to Gary Sthele at your earliest convenience. You contact him by phone at 830-303-4381 ext. 2035 or by email at gstehle@seguinchevrolet.com. Sincerely, Jeremy Sims, General Manager

November 17, 2023

Dealership Rating
Employee Rating

Dealership is good, maintenance prices are little high. Monica is a great customer service rep. More

by fcserna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 20, 2023

Seguin Chevrolet responded

fcserna, Thank you for your positive feedback! We're pleased to hear that you find our dealership good, and we appreciate your compliment about Monica's great customer service. Your insight on maintenance prices is noted, and we'll strive to provide the best value for our services. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We value your business and look forward to serving you in the future. Sincerely, Jeremy Sims, General Manager

November 17, 2023

Dealership Rating
Employee Rating

Un trato agradable y cordial me atendieron de maravilla en todo momento y me resolvieron todas mis dudas con amabilidad, los recomiendo ampliamente. More

by FILIHERA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramiro Castillo , Ivan Perez

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Nov 17, 2023

Seguin Chevrolet responded

Hi FILIHERA1, Apreciamos su revisión de 5 estrellas. Nos alegra saber que quedó satisfecho con la compra de su nuevo vehículo. Esperamos verte pronto. Cuidarse. Sincerely, Jeremy Sims, General Manager

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