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Monica Moreno-Davila
Monica Moreno-Davila at Seguin Chevrolet

Monica Moreno-Davila | Page 18

Sales Representive

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.4
371 Reviews
4.4

371 Reviews

Write a Review

Dealership Experience

5 yrs, 6 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

371 Reviews of Monica Moreno-Davila

September 24, 2024

Dealership Rating
Employee Rating

There was some misunderstanding on pricing, but the issue was resolved to my satisfaction by management. There are sometimes problems between customer and the company, but the honest response and resolution More

by Gerald Salge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Stehle

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September 24, 2024

Dealership Rating
Employee Rating

Friendly dealership with a competent staff. Sales and service departments both are quick to please. More

by BAKIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Ramirez , Gary Stehle

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Sep 30, 2024

Seguin Chevrolet responded

Dear BAKIN0, Thank you for your wonderful review! We're delighted to hear that you had a positive experience with both our sales and service departments. Our team strives to provide friendly and efficient service, and your feedback reaffirms our efforts. We look forward to seeing you again! Sincerely, Jeremy Sims, General Manager

September 20, 2024

Dealership Rating
Employee Rating

I always feel more comfortable going to the dealer for service. The only issue I had this visit was that oil changes were overbooked (or Chevy was short handed); the service took longer than expected. I More

by steve.schmoekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Sep 30, 2024

Seguin Chevrolet responded

Dear Steve, Thank you for your feedback and for trusting us with your service needs. We apologize for the longer-than-expected wait time during your visit. We’re working to improve scheduling to make future visits quicker and more efficient. We look forward to serving you again soon. Sincerely, Jeremy Sims, General Manager

September 18, 2024

Dealership Rating
Employee Rating

Your service dept. was very responsive, caring and reaching out before I had to. Work was completed sooner than expected. I will return as well as tell others. If and More

by DAVID.ORLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Sep 19, 2024

Seguin Chevrolet responded

Dear DAVID.ORLOFF, Thank you for your 5-star review! We're thrilled to hear that our service department was responsive and proactive, completing the work ahead of schedule. Your willingness to return and recommend us means a lot. We strive to provide a positive experience each time, and we appreciate your trust in us, even when challenges arise. Sincerely, Jeremy Sims, General Manager

September 17, 2024

Dealership Rating
Employee Rating

Great Quality of Work! My car runs like new! I will be back for any future service needs! More

by Neasley1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

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Sep 19, 2024

Seguin Chevrolet responded

Dear Neasley1985, Thank you for your wonderful review! I'm thrilled to hear that your car is running like new and that you're satisfied with the quality of our work. We look forward to assisting you with any future service needs! Sincerely, Jeremy Sims, General Manager

September 16, 2024

Dealership Rating
Employee Rating

I was kept informed. They are always knowledgeable and courteous. Waiting area is always clean. More

by NBMDCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy, Tysn

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Sep 19, 2024

Seguin Chevrolet responded

Dear NBMDCustomer, Thank you for your 5-star review! We’re pleased to hear that you were kept informed and found our team knowledgeable and courteous. Maintaining a clean waiting area is important to us, and we’re glad it made a positive impression. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

September 15, 2024

Dealership Rating
Employee Rating

It was all good but serive need too answer calls when calling there.instead of me calling over and over. More

by sosaramiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 19, 2024

Seguin Chevrolet responded

Dear sosaramiro, Thank you for your 5-star review! I’m glad to hear that your overall experience was positive. I apologize for any inconvenience caused by difficulties in reaching us by phone. We’re addressing this issue to improve our responsiveness and ensure a better experience in the future. We appreciate your feedback and look forward to assisting you again. Sincerely, Jeremy Sims, General Manager

September 14, 2024

Dealership Rating
Employee Rating

Very busy so maybe that is why service was slow but that just means yall are good cuz everyone wants to go there! More

by LUPEHENKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy, Mike

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Sep 19, 2024

Seguin Chevrolet responded

Dear LUPEHENKE, Thank you for your review! We appreciate your patience and understanding with the service being a bit slower due to our busy schedule. It’s great to hear that you recognize the high demand for our services. We’re grateful for your support and look forward to serving you again soon! Sincerely, Jeremy Sims, General Manager

September 14, 2024

Dealership Rating
Employee Rating

We got there and our truck was taken back within 10 minutes the set is was completed in a quick timely manner excellent service More

by RONNIE661531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Hood, Gary Stehle

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Sep 19, 2024

Seguin Chevrolet responded

Dear RONNIE661531, Thank you for your 5-star review! I’m pleased to hear that we were able to take care of your truck promptly and efficiently. We appreciate your positive feedback and are glad you had an excellent experience with our service. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

September 14, 2024

Dealership Rating
Employee Rating

Great and smiling customer service. Service is promptly. Waiting area is comfortable with coffee, I recommend the service. More

by HECTORJRARRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 19, 2024

Seguin Chevrolet responded

Dear HECTORJRARRAS, Thank you for the 5-star review! I’m thrilled to hear that you enjoyed our friendly customer service, prompt service, and comfortable waiting area. We appreciate your recommendation and look forward to providing you with excellent service again in the future! Sincerely, Jeremy Sims, General Manager

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