Monica Moreno-Davila | Page 16

Seguin Chevrolet responded

Dear Ace.phleb, Thank you for the wonderful feedback! We're delighted to hear that our team provided you with a friendly and professional experience when servicing your Equinox. We look forward to assisting you with any future needs and appreciate your trust in us! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Bennyj41, Thank you for taking the time to leave us a review! We're pleased to hear that your first experience with us was a positive one and that we could provide a quick turnaround for you. We look forward to welcoming you back and continuing to meet your expectations. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear RHernandez126, Thank you for sharing your positive experience! We're thrilled to have had the opportunity to work with you on multiple occasions, and it's fantastic to hear that our team provided you with great deals and a smooth process each time. We appreciate your loyalty and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear LouisOlvera, Thank you for the wonderful review! We're delighted to hear that our team could accommodate you so quickly and provide the friendly, attentive service you experienced. We appreciate you choosing us and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear TJPerry22, Thank you for taking the time to share your experience. I’m very sorry to hear that our service did not meet your expectations. It’s disappointing that you encountered these communication issues, and the lack of follow-up is certainly not reflective of the level of care we aim to provide. Additionally, I understand your concerns regarding the scuff on your bumper, and I’d like to personally address this matter to ensure we can improve your experience. Please reach out so we can discuss a resolution (830) 303-4381 ext. 2035. Sincerely, Gary Stehle, Service Director

Seguin Chevrolet responded

Dear ANDERAVALEZ9643, Thank you for your fantastic review! We’re thrilled to hear that you experienced fast, friendly and professional service during your visit. We appreciate your support and look forward to serving you again! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear bryansalazar0188, Thank you for your review! We’re thrilled to hear that you had a super duper experience with us and that you’re happy with your time here. I’ll be sure to pass on your kind words to Monica. We look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear IVAN69692002, Thank you for the review! We're glad to hear you appreciated our communication and service. Your recommendation means a lot to us, and we look forward to assisting you, your family, and friends in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear NONE, I’m sorry to hear about your experience, and I completely understand your concern regarding the sensors. We take safety issues very seriously and would like the opportunity to make things right. Please contact me directly at (830) 303-4381, extension 2035, so we can address this matter and ensure it’s resolved to your satisfaction. Sincerely, Gary Stehle, Service Director

Seguin Chevrolet responded

Dear Bill, Thank you for sharing your experience. I’m sorry to hear that it took multiple visits to resolve the issue with your truck. I understand how frustrating and inconvenient that must have been. While I’m glad we were able to fix it in the end, your experience doesn’t reflect the level of service we aim to provide. Please feel free to reach out if you have any further concerns, as we truly appreciate your business and want to make things right. Sincerely, Gary Stehle, Service Director