371 Reviews
Write a ReviewDealership Experience
5 yrs, 6 mos
Industry Experience
5 yrs, 6 mos
Languages Spoken
English
Spanish
371 Reviews of Monica Moreno-Davila
November 05, 2024
On the positive side the staff is helpful and friendly most of the time. The environment is clean. On the negative side the entire staff tells lies and they ommit a lot of things. most of the time. The environment is clean. On the negative side the entire staff tells lies and they ommit a lot of things. More
November 04, 2024
Was very prompt in doing my oil change. Hope it stays that way. Last year was a nightmare. I was scheduled and waited 2 hours before they took the car back. I called it off because I wasn' Hope it stays that way. Last year was a nightmare. I was scheduled and waited 2 hours before they took the car back. I called it off because I wasn't taken back at my scheduled time. I noticed you have new staff in checking customers in. More
Other Employees Tagged: Beca Ramirez Godoy
November 04, 2024
Service was okay, last yr I payed for a tire rotation and the technician did not perform the service I did not realize it was not done until my tire one of my tire was low on air. That is when I notice sever the technician did not perform the service I did not realize it was not done until my tire one of my tire was low on air. That is when I notice several later. Plus I am not happy to bring my vehicle to get it serviced because I was told we had to leave our vehicle at the dealer until they had time to trouble shoot the problem and this could take a week plus. U did not buy a vehicle to stand at the dealer convenience to decide when to work on my vehicle . And I am left without a vehicle vehicle for weeks. I understand a day or two but a week to figure out what’s wrong and then bring it back to install parts wait maybe another week with no car that is not convince for me or owner of the vehicle. I was talking g to other customers they were not happy. I fill the dealer really care less for there customers convenience I know I will not buy a car from them if I can not get good service from dealer. Lucky I have a life time oil change. But the technician does not do an evaluation on service the car may need. On the next visit. To me waiting for week to trouble shoot for one week plus is not convinced for me or the other customers that I was talking to. Chevy dealer or slacking off on service side. It’s a sad deal for the customer part. And you wonder why you can’t sell cars or trucks . This is my thought I am sure it will not mean nothing to the dealer and upper management which care less about how customers talk about the dealer as we wait for service. More
Other Employees Tagged: Gary Stehle
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