Monica Moreno-Davila | Page 13

Seguin Chevrolet responded

Dear vic.rdz, Thank you for your kind words and feedback! I'm thrilled to hear that you found our online service easy and quick, and that our team was attentive to your needs. We appreciate your support and will continue striving to deliver excellent experiences. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear DAVESMAILBOX83, Thank you for your fantastic review! I’m thrilled to hear that our team helped you find the right vehicle within your desired price range. Your recommendation means a lot to us, and we look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Silvia, I’m very sorry to hear about the delays and the issues you’ve encountered with your vehicle. This is certainly not the experience we aim to provide, and I completely understand your frustration. We take these concerns seriously and would like to address both the timing of your service and the issue with the coolant reservoir. Please contact me directly at (830) 303-4381 ext. 2035 so we can resolve this for you as quickly as possible. Sincerely, Gary Stehle, Service Director

Seguin Chevrolet responded

Dear passmore.9, Thank you for sharing your experience! I’m pleased to hear our team is working with you to address the issues. We’re committed to providing excellent service and ensuring everything is resolved to your satisfaction. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear jcjoseluiscalzada, Thank you so much for your kind words! We’re thrilled to hear that you felt at home with us and received great service. We truly appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear RONALDHAGAMAN, Thank you for your kind words and for sharing your experience. It’s truly an honor to be recognized as the best dealership you’ve worked with. We’re grateful for your trust and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear allenengelke, Thank you for your review! We’re glad to hear that our team provided a thorough service experience and took the time to discuss future maintenance needs. Your trust means a lot to us, and we look forward to assisting you again. Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear Kyle Nichols, Thank you for bringing this to our attention. I’m very sorry to hear about your experience and the frustration it caused. This is certainly not the level of service we strive to provide. I would like the opportunity to look into this matter further to better understand what happened and see how we can address your concerns. Please feel free to reach out to me directly at (830) 303-4381 ext. 2035 so we can discuss this in more detail. I value your feedback and hope to work towards a resolution. Sincerely, Gary Stehle, Service Director

Seguin Chevrolet responded

Dear Wrwriter, Thank you for your feedback! We’re glad to hear you had a quick and pleasant experience with our team. We understand your preference for personal interactions and appreciate your input about the online check-in and check-out process. Your comments help us ensure we’re meeting the needs of all our customers. We look forward to serving you again! Sincerely, Jeremy Sims, General Manager

Seguin Chevrolet responded

Dear SCQUIROZ58, Thank you for your wonderful review! We're thrilled to hear that you received great service and found our team to be friendly and welcoming. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future. Sincerely, Jeremy Sims, General Manager