Mindy Hill | Page 15

I went there to change oil only to be told the car will not move until I fix oil panel for $900. How did I get there in the first place if the car cannot move??? Besides, I had been on the road all morning not move until I fix oil panel for $900. How did I get there in the first place if the car cannot move??? Besides, I had been on the road all morning that day....Scam!!! Be truthful and listen to your customers requests! More

by ckessy Verified Customer Verified Customer

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Everything was efficient and timely! I was happy with my appointment and with explanations of service. I was happy with my appointment and with explanations of service. More

by ddonskov Verified Customer Verified Customer

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Did quick accurate work. Appreciate the turn around time. Would have appreciated tech finding problem. Appreciate the turn around time. Would have appreciated tech finding problem. More

by mrmoran Verified Customer Verified Customer

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everything was done very quickly and professionally, the guys are very attentive, thank you very much guys are very attentive, thank you very much More

by ganieva8120 Verified Customer Verified Customer

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The lobby is comfortable and clean. The free amenities is a nice touch as well. The free amenities is a nice touch as well. More

by egonzalezs7 Verified Customer Verified Customer

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Had windshield wipers installed. I got on the freeway and it was raining my drivers side wiper was falling off. I had to get in the storm and reinstall the wiper. Not happy I got on the freeway and it was raining my drivers side wiper was falling off. I had to get in the storm and reinstall the wiper. Not happy More

by mspiert Verified Customer Verified Customer

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I may have had a unique and hard to coordinate issue with getting some missing components of a new truck purchase (I needed a new key and a speaker), but I was very frustrated with the communication between getting some missing components of a new truck purchase (I needed a new key and a speaker), but I was very frustrated with the communication between the parts dept and the service representatives. I made 1 service appointment (based on a call from a service rep) and then when I brought the truck in I was told the parts were not in. A couple weeks later I called on my own and spoke with a parts representative and was told the parts were in and I should schedule an appointment. When I scheduled the appointment I explained the specific details of my issue, but when I actually dropped the car off I was told again the parts were not in. At my insistence I reexplained the specific scenario and it was all resolved. I like Toyota Direct Service from past experience, but this experience was very frustrating on my part. More

by roberoach Verified Customer Verified Customer

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Staff is courteous, facility clean, service waiting area has sufficient seating and many snack options. has sufficient seating and many snack options. More

by gretchsue Verified Customer Verified Customer

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Awesome stuff experience dude man whatever for real come on just give me that free xmradii for 3 months 👍🏻 on just give me that free xmradii for 3 months 👍🏻 More

by spradlinbubby Verified Customer Verified Customer

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Very customer friendly, very professional and very informative. Great service and on time vehicle service informative. Great service and on time vehicle service More

by idrissajalloh12 Verified Customer Verified Customer

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