Miles Brandon
Miles Brandon at Capistrano Volkswagen
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Miles Brandon

Owner

Capistrano Volkswagen

32922 Valle Road
San Juan Capistrano, CA 92675

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21 Reviews
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21 Reviews

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21 Reviews of Miles Brandon

November 29, 2024

Dealership Rating
Employee Rating

We purchase a lot of VW's. As a family and business well over 200 vehicles over the past 12 years. Only one from Capo. They were sleazy, dishonest &, the owners were just as ba More

by xsection1962
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 02, 2024

Capistrano Volkswagen responded

Hello, We sincerely apologize for your experience at our dealership. There is a certain standard we hold ourselves to for the customer experience and it was obviously not met in this case. We would like to look into this issue further and see if there is anything we can do to earn your business back, but I was not able to determine your information based on the review left. If you could please email us at customerservice@capovwmazda.com to provide your information so we can look into this further, we would very much appreciate it. Thank you, Capistrano Volkswagen

May 02, 2023

Dealership Rating
Employee Rating

Always a dream to work with from the sales staff to the service department. Fred is amazing, jumps through hoops to please. Corey Goodman on top of his game. Owners Miles and Gary have gone out of their wa More

by SanJuanCoffeeGuy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2023

Capistrano Volkswagen responded

Thank you so much for your fantastic feedback. We really try our best to set ourselves apart through our customer service so it's great to hear that being appreciated. Let us know if there is anything else we can do for you.

May 17, 2021

Dealership Rating
Employee Rating

Fred and staff are great. Good people, timely and dependable service. Nice sitting area while you wait. I will continue to buy from Capo VW. On car number 5. More

by haybatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2021

Capistrano Volkswagen responded

Thanks, Fred! Going to a dealership can be a stressful experience for some people so we try our hardest to ease any tension our customers may have. We look forward to working with you again! Jack

April 12, 2021

Dealership Rating
Employee Rating

I have had my car serviced at Capo VW since new and purchased 2 cars from them and my purchase and service experiences have been excellent. More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2021

Capistrano Volkswagen responded

Hi JW, Awesome to hear that you've chosen us more than once for your purchases and services, means a lot. Please let us know if there is anything else we may assist you or your vehicles with, we look forward to seeing you in the future! Kate

October 28, 2020

Dealership Rating
Employee Rating

Always happy with this dealership. Appreciated the clean and safe environment during the pandemic. Been a customer for many years and will continue to be in the future More

by 1ANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arlen Mack, Josh Jaurequi

Oct 29, 2020

Capistrano Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kate

July 29, 2020

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Employee Rating

The staff made for an amazing sales experience. They were professional, friendly, and efficient. I was introduced to the Owner, General Manager, and all of the people I will be interacting with in the future More

by allenw
Recommend Dealer
Yes
Jul 30, 2020

Capistrano Volkswagen responded

Thank you, Allen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate

July 22, 2020

Dealership Rating
Employee Rating

We always receive the best service when it comes to buying or leasing a car through Capo VW! The staff has consistently been professional and friendly throughout the six years we’ve visited the dealers More

by kacytlane
Recommend Dealer
Yes
Jul 23, 2020

Capistrano Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that we earned your repeat business! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kate

July 10, 2020

Dealership Rating
Employee Rating

AWESOME CAR BUYING EXPERIENCE...PERFECT 10! Was the 4th VW that I've purchased from Capo VW and the buying experience has gotten better each and every time, however this experience was a 10+. I' More

by KATHYH5058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2020

Capistrano Volkswagen responded

Hi Ken and Kathy, Thank you so much for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience, and we hope you enjoy your new Arteon! Kate

June 24, 2020

Dealership Rating
Employee Rating

Fantastic This dealership is the best in the West , All people there is so nice and like a happy family . I would never take my car anywhere else . More

by JOHNBLOCHJENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 25, 2020

Capistrano Volkswagen responded

John, Thank you for choosing Capistrano Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kate

June 13, 2020

Dealership Rating
Employee Rating

Just excellent service You just don't forget your first experience, from the first day I stepped into the dealership. I didn't have good credit from day one, I purchased a More

by MLONG8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2020

Capistrano Volkswagen responded

Thank you, we're thrilled to hear that our team was able to provide such a great experience! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Capistrano Volkswagen. Kate

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