Mikey Satern

On 6/11/2026 we bought a 2026 Nissan Rogue Dark Armor from your dealership. The good news is we love the car, and your 2 sales men and finance man were pleasant to work with. We accepted the price given from your dealership. The good news is we love the car, and your 2 sales men and finance man were pleasant to work with. We accepted the price given without haggling over it and accepted the trade-in price with no haggling. Now the not so nice part of the business with your dealership. Three days after we took the car we got a call saying we needed to come in to sign a paper the finance man forgot we needed to sign. I am disabled so we loaded me and my walker into the car and came to sign the missing form. Two weeks after we have the car we called the San Diego County Credit Union (SDCCU) that you found for the financing of the new car purchase and they said that from 6/11 to 6/22 the car was non "funded". What ever that means, they sounded like it was a big deal and important. So far so good. NOW hold on: We sat for 2 hours signing finance documents and when finished we were told the car was not dealer prepped because there was nobody available to prep the car for us but they did fill the gas tank, well was very nice, Thank you. We were told to just come back and we could sit for two hours in my walker while someone preps the vehicle. THAT IS NOT GOING TO HAPPEN. We took the car home and noticed it had the license plate holder from Kearny Mesa Nissan. I would have thought that at least you would want the free advertising my neighbors, friends, relatives and businesses around town would see if you put your Poway Nissan license plate holder on the car, but what do I know? SO the windows are dirty, not cleaned and two weeks later we use the windshield wipers and washer to clean morning fog and dust off the windows. GUESS WHAT? The window washer fluid is not filled. OH WELL. Now I wonder if the engine has been filled with oil or should I just wait for the engine to fail? DON'T WORRY, We always use the dealership where we bought the car for ALL maintenance, service and parts. I am hopping your maintenance and parts departments are better at serving the customer than the dealership so far. More

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We had an excellent experience with this dealership! We recently got a new 2026 Nissan murano platinum with help from Joey. He was patiently looking for a car with the color we like. Thanks Joey. Highl We recently got a new 2026 Nissan murano platinum with help from Joey. He was patiently looking for a car with the color we like. Thanks Joey. Highly recommend the Mossy Nissan Poway. They have a friendly sale manager Vince, a excellent experience service advisor Mikey Saetern More

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Excellent service at Nissan Poway, especially from Miguel López and Mikey in the service department, with truly spectacular attention on every visit! López and Mikey in the service department, with truly spectacular attention on every visit! More

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I visited Mossy Nissan in Poway for service a few weeks ago and was truly impressed by how friendly and helpful the entire team was. As a recent college graduate looking to buy my first new car, if I can c ago and was truly impressed by how friendly and helpful the entire team was. As a recent college graduate looking to buy my first new car, if I can convince my dad into relinquishing my current car for a new one. I was a bit nervous to look around because I was not buying this day. But Drew took the time to show me some Rogues. I know he got wrapped up in showing another customer a car I believe his appointment. Gabe a very charming Finance guy took the next opportunity to show me around and answer all my questions. I dont think his job was to show me around, I felt bad. But glad he did, very handsome and easy on the eyes. I did noticed he had alot of paperwork to do that was on his desk and i took him from that. He was straight forward, outgoing, and easy to talk to—plus, anyone who rocks cowboy boots and looks that good gets my trust! I left feeling comfortable and welcomed, and I know this is the only dealership I’ll go to when I’m ready to purchase later this year. Don’t waste your time anywhere else; Mossy Nissan Poway is where you want to be for all your service needs and to purchase a new car. More

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Everytime I bring in my cars I have a wonderful experience, the sales and service team have my best intentions. I've been going there for years and years to come experience, the sales and service team have my best intentions. I've been going there for years and years to come More

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I recently took my car to Mossy Nissan Poway for a routine service, and I was very impressed with the entire experience. The customer service was outstanding and the staff were incredibly friendly and routine service, and I was very impressed with the entire experience. The customer service was outstanding and the staff were incredibly friendly and took the time to explain the work that needed to be done. Definitely recommend. More

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I always receive great customer service. Any time I need my car serviced I will bring it to Poway Any time I need my car serviced I will bring it to Poway More

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Great dealership with outstanding customer service. I wouldn’t take my car any where else. I wouldn’t take my car any where else. More

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Always a good time at Poway Nissan! 9years + our family keeps coming back! They’re good to us here and there’s no pressure! Get the payment you want. Joey is great. Luca is my new fave 9years + our family keeps coming back! They’re good to us here and there’s no pressure! Get the payment you want. Joey is great. Luca is my new fave in sales! Brian in Finance is awesome! Mikey in service is the best! Thank you for taking care of us again Poway Nissan!! More

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Thank you Luca Mellana very knowledgeable. No pressure just great service and helpful in my decision on a vehicle No pressure just great service and helpful in my decision on a vehicle More

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