David Frielander

On 6/11/2026 we bought a 2026 Nissan Rogue Dark Armor from your dealership. The good news is we love the car, and your 2 sales men and finance man were pleasant to work with. We accepted the price given from your dealership. The good news is we love the car, and your 2 sales men and finance man were pleasant to work with. We accepted the price given without haggling over it and accepted the trade-in price with no haggling. Now the not so nice part of the business with your dealership. Three days after we took the car we got a call saying we needed to come in to sign a paper the finance man forgot we needed to sign. I am disabled so we loaded me and my walker into the car and came to sign the missing form. Two weeks after we have the car we called the San Diego County Credit Union (SDCCU) that you found for the financing of the new car purchase and they said that from 6/11 to 6/22 the car was non "funded". What ever that means, they sounded like it was a big deal and important. So far so good. NOW hold on: We sat for 2 hours signing finance documents and when finished we were told the car was not dealer prepped because there was nobody available to prep the car for us but they did fill the gas tank, well was very nice, Thank you. We were told to just come back and we could sit for two hours in my walker while someone preps the vehicle. THAT IS NOT GOING TO HAPPEN. We took the car home and noticed it had the license plate holder from Kearny Mesa Nissan. I would have thought that at least you would want the free advertising my neighbors, friends, relatives and businesses around town would see if you put your Poway Nissan license plate holder on the car, but what do I know? SO the windows are dirty, not cleaned and two weeks later we use the windshield wipers and washer to clean morning fog and dust off the windows. GUESS WHAT? The window washer fluid is not filled. OH WELL. Now I wonder if the engine has been filled with oil or should I just wait for the engine to fail? DON'T WORRY, We always use the dealership where we bought the car for ALL maintenance, service and parts. I am hopping your maintenance and parts departments are better at serving the customer than the dealership so far. More

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We had an excellent experience with this dealership! We recently got a new 2026 Nissan murano platinum with help from Joey. He was patiently looking for a car with the color we like. Thanks Joey. Highl We recently got a new 2026 Nissan murano platinum with help from Joey. He was patiently looking for a car with the color we like. Thanks Joey. Highly recommend the Mossy Nissan Poway. They have a friendly sale manager Vince, a excellent experience service advisor Mikey Saetern More

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There are great people here that work with you to get you into a vehicle you’re comfortable with. Great service as well. into a vehicle you’re comfortable with. Great service as well. More

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I recently took my car to Mossy Nissan Poway for a routine service, and I was very impressed with the entire experience. The customer service was outstanding and the staff were incredibly friendly and routine service, and I was very impressed with the entire experience. The customer service was outstanding and the staff were incredibly friendly and took the time to explain the work that needed to be done. Definitely recommend. More

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I always receive great customer service. Any time I need my car serviced I will bring it to Poway Any time I need my car serviced I will bring it to Poway More

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Great dealership with outstanding customer service. I wouldn’t take my car any where else. I wouldn’t take my car any where else. More

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Luca & David were the best in providing great service and paying attention to what I wanted and needed. Thank you to all that assisted in the purchase of my car. Great place to purchase a vehicle !!! paying attention to what I wanted and needed. Thank you to all that assisted in the purchase of my car. Great place to purchase a vehicle !!! More

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It was my pleasure to work with Luca. He was not pushy at all. Took time to understand my needs as he texted with me back and forth for a couple days before I actually came into the deale He was not pushy at all. Took time to understand my needs as he texted with me back and forth for a couple days before I actually came into the dealership and he had the car that I wanted to drive ready to go. He was a great listener. And an excellent salesperson. I highly recommend using Mossy Nissan Poway. The people were wonderful to work with at this location in particular. More

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