Mike Salerno

Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! 1st class customer service for new cars and services. No one better !! More

by vlizza91 Verified Customer Verified Customer

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The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's They never disappoint- awesome group to work with. I give them 5 Stare's More

by egutierrez4 Verified Customer Verified Customer

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Very satisfied with my car love to use solerno for my car need I’ll the time need I’ll the time More

by trimino45 Verified Customer Verified Customer

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Pleasure to work with, great experience well worth my time every thing was done very well time every thing was done very well More

by jey3rd Verified Customer Verified Customer

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Great customer service Very responsive and helpful with all of your questions and concerns Very reliable service that you can trust all of your questions and concerns Very reliable service that you can trust More

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DO NOT go to Salerno Duane in Summit! !! Their service department is unorganized and unprofessional. 0 stars for them! My car had a recall so I scheduled an appointment. They kept my car !! Their service department is unorganized and unprofessional. 0 stars for them! My car had a recall so I scheduled an appointment. They kept my car 24 hours and then told me they don’t have the part for the recall so they couldn’t fix it. I had to make a 2nd appointment for when they had the part. They told me the part was in so I brought my car back. Again, they kept the car 24 hours and then called me and told me they couldn’t fix the recall because they didn’t have the part, even though they scheduled my appointment and told me it was in. After the third appointment, they fixed the recall but they broke my passenger window, the heat stopped working and they scratched up my dashboard and gear shift. They are telling me it’s my problem and they won’t fix what they broke. They’ve now had my car for 6 days and not given me any updates. They haven't even offered me a loaner car. I’m still waiting for the manager, Paul, to call me back. It’s impossible to get in touch with their service department. No one picks up the phone and they don’t return messages. DO NOT BRING YOUR CAR HERE!!! Based on other reviews it looks like many people have the same issue. I encourage you to file a complaint with the NJ Department of Consumer Affairs: https://njconsumeraffairs.state.nj.us/file-a-complaint/ More

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Boris was great. He was able to find the exact Jeep Wrangler I was looking for and sales process was very professional. Salerno Duane gave me a great price on my leas He was able to find the exact Jeep Wrangler I was looking for and sales process was very professional. Salerno Duane gave me a great price on my lease. I will certainly work with them again when my family is looking for our next vehicle. More

by ritrivi71 Verified Customer Verified Customer

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This is the best experience I’ve ever had at a dealership no question about it. It is intimidating going to a dealership sometime, especially walking in by yourself. You don’t know what to expect. I was defi no question about it. It is intimidating going to a dealership sometime, especially walking in by yourself. You don’t know what to expect. I was definitely nervous coming in. Sergio took all those nerves away!!! He was so knowledgeable so respectful so genuine during the whole process he was able to share knowledge about the car step-by-step processes and he took his time To make sure, I understood everything! Cory was great! He also took his time explaining all the warranties and all the financial things and everything that I have to look forward to in the upcoming weeks. He allowed me to ask my 101 questions and kept a smile on his face the entire time! Mike was awesome assisting me to get into a deal that I was very comfortable with. He introduced himself during the process extremely genuine and funny! The entire atmosphere at this dealership was very genuine, lighthearted and humbled. Every single person in there was so sweet once walked through the doors. You know that you’re in great hands. I would definitely recommend this dealership if you’re looking to get into a deal that you’re going to be comfortable and happy with and know that you will be heard during the process this is the place to be!! I’m extremely grateful that I walked in at the time that I walked in and Sergio was able to assist me the way he was. He is the best of the best. No question about it!! More

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The dealership is absolutely amazing; it has a very welcoming atmosphere, and you feel at home while you’re there! I also want to say that Sergio, Sal, Henry, and Mike went above and beyond to make the welcoming atmosphere, and you feel at home while you’re there! I also want to say that Sergio, Sal, Henry, and Mike went above and beyond to make the deal happen for me. These four men are outstanding, and I must say they are key components of the dealership. My family and I are grateful for the service they provided. I will forever be a customer at this dealership, and I will recommend many others to come. Again, thank you, and a very special thank you to Sergio and Sal for going above and beyond! I am truly grateful! Truly the best car shopping experience that I have ever had! Thank you for the outsnading service that you men provided! Kianna Montplaisir More

by Kianna mo Verified Customer Verified Customer

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Exceptional service, knowledgeable staff, and an stress-free buying experience. Highly recommend this dealership for all needs! stress-free buying experience. Highly recommend this dealership for all needs! More

by hassieb786 Verified Customer Verified Customer

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