Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mike Robinson
Mike Robinson at Ken Ganley Ford Norton

Mike Robinson

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
20 Reviews
4.9

20 Reviews

Write a Review

20 Reviews of Mike Robinson

November 25, 2025

Dealership Rating
Employee Rating

Everyone there makes me feel at home. Very good experience. Everyone seems to care that I am taken care of. More

by sterling24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Franco D. Casalinova, Tony Zuppe, Ashley Neely

Report | Print
Nov 25, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2025

Dealership Rating
Employee Rating

I have always received A1 treatment and service at Ganley Ford, and this time was nothing short of it. Thanks again to ALL of the kind staff and skilled mechanics! More

by M. J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Ashley Neely , Willie Wright

Report | Print
Oct 10, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 05, 2025

Dealership Rating
Employee Rating

Reliable and Curtious. A feeling that you mattered and was being treated with absolute respect. More

by Cyndi K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 05, 2025

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

August 02, 2025

Dealership Rating
Employee Rating

Great people great service great prices. Fast reliable on time good communications car returned clean. More

by DLALOMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Kevin Kneebusch, Ashley Neely, Brianna Worthington

Report | Print
Aug 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

June 18, 2025

Dealership Rating
Employee Rating

Best service around Vehicle always ready when promised The staff is always friendly and accommodating Would recommend this service to anyone !!! More

by mschneides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Brianna Worthington

Report | Print
Jun 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

Dealership Rating
Employee Rating

Dez is the best salesman I have ever dealt with. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. More

by Larry Boville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Kevin Kneebusch, Ashley Neely, Brianna Worthington , Dezmond. 5 stars +

Report | Print
Jun 02, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

April 19, 2025

Dealership Rating
Employee Rating

Great service and very efficient! It’s a great place to get your car serviced. More

by mkirchenbauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Brianna Worthington

Report | Print
Apr 19, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 18, 2025

Dealership Rating
Employee Rating

Fabulous service, great customer care, extremely knowledgeable, couldn’t ask for anything better from initial call to final follow up More

by andrewjstano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath, Ashley Neely, Brianna Worthington , Arron

Report | Print
Feb 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review, Andrew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 14, 2025

Dealership Rating
Employee Rating

Very nice people very helpful. I have purchased all my cars from here with Desmond, have had 2 friends so the same even my parents get their trucks from Desmond and Ken Ganley Ford More

by acamedic2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, John Kirchenbauer

Report | Print
Feb 14, 2025

Ken Ganley Ford Norton responded

We are very happy to hear that Desmond and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 30, 2025

Dealership Rating
Employee Rating

They always do great work! Always happy to work with them. And it’s always quick and painless More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

Report | Print
Jan 31, 2025

Ken Ganley Ford Norton responded

Mike, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
2

Dealership Inventory (277 Vehicles)

used 2023 Chrysler Pacifica Hybrid car, priced at $26,295
2023 Chrysler Pacifica Hybrid
used
Granite Crystal Metallic Clearcoat exterior
Automatic
Front-wheel Drive
$26,295
View Details
new 2025 Ford F-150 car, priced at $74,800
2025 Ford F-150
new
ANTIMATTER BLUE METALLIC exterior
Automatic
Four-wheel Drive
$74,800
View Details
new 2025 Ford Explorer car, priced at $49,510
2025 Ford Explorer
new
VAPOR BLUE exterior
Automatic
Four-wheel Drive
$49,510
View Details
new 2025 Ford F-150 car, priced at $57,910
2025 Ford F-150
new
ICONIC SILVER METALLIC exterior
Automatic
Four-wheel Drive
$57,910
View Details
used 2018 Chevrolet Silverado 1500 car, priced at $19,944
2018 Chevrolet Silverado 1500
used
Cajun Red Tintcoat exterior
Automatic
Four-wheel Drive
$19,944
View Details
used 2007 Chevrolet Corvette car, priced at $27,992
2007 Chevrolet Corvette
used
Black exterior
Automatic
Rear-wheel Drive
$27,992
View Details
View All Inventory