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36 Reviews of Mike Loch
November 20, 2024
Excellent representation from Melanie. From the start to the end of the service we had no issues in getting our deal done. Melanie and the staff from finance were both excellent to work wi From the start to the end of the service we had no issues in getting our deal done. Melanie and the staff from finance were both excellent to work with. I walked out with a car within an hour. More
by syed_kazmi
Verified CustomerOther Employees Tagged: Melanie Gregg
November 15, 2024
Melanie Gregg was great to work with during the entire process - She and the James Wood Team stepped up to earn my business. process - She and the James Wood Team stepped up to earn my business. More
by CAM84
Other Employees Tagged: Melanie Gregg
November 03, 2024
Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the service writer to log in your car and set up the mechanic to do the work. My appointment was for an item that takes less than one hour for completion. I was there 3 hours and left without taking advantage of your. "Free Carwash" because I had already been there 3 HOURS. Please rethink your procedures. MY TIME IS ALSO VALUABLE!!! More
by BCAYBEADS
Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Will Lewis, Alex Gipson, Doug Spivey, Roger Musgrove, Russ Ellis, Jessie McWilliams
October 31, 2024
I worked with Mike Loch and Scotty Rice. They were both extremely easy to work with and helped make sure I got the exact right vehicle I was looking for. All around great experience! They were both extremely easy to work with and helped make sure I got the exact right vehicle I was looking for. All around great experience! More
by awloch11
Other Employees Tagged: Scotty Rice
October 19, 2024
Katie was great, and we really like our new GMC Acadia. Katie did a great job showing us all the features too Katie did a great job showing us all the features too More
by mshud
Other Employees Tagged: Katie Wilkins , Juan
September 29, 2024
Very friendly people. Good deals, prompt service. Have been a customer for 20 years. My family buys from you also. Good deals, prompt service. Have been a customer for 20 years. My family buys from you also. More
by rsmartt
Other Employees Tagged: Sheldon Jeffcoat, BJ Worley
August 02, 2024
Easy and efficient buying process. In and out in less than 3 hours. Great prices! In and out in less than 3 hours. Great prices! More
by danthecloser
Other Employees Tagged: Sheldon Jeffcoat, Michel Woods, Gavynn Norris
August 02, 2024
I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me to James Wood. After for waiting for another 45 minuted, I got my car and went home. Does this sound like an organization this knows what it is doing. Where else can I go for a simple oil change?? More
by dlbjelde
Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Will Lewis, Alex Gipson, Edwin Chan, Gavynn Norris, Mike Belew , Tammy Brooks
July 27, 2024
I bought my last GMC Sierra 1500 Denali from this dealership, and I recently returned to buy my second truck, another GMC Sierra 1500. Denali. They have a large selection to choose from, And the buyi dealership, and I recently returned to buy my second truck, another GMC Sierra 1500. Denali. They have a large selection to choose from, And the buying process is relatively smooth sailing. I would recommend James Wood Autopark to anyone. More
by jhannah1
Other Employees Tagged: Bryan Buckhanan , Don did the majority of my financing
July 17, 2024
Working with Phillip and the James Wood group was a great experience. I felt very comfortable there. experience. I felt very comfortable there. More
by wjlrcox
Other Employees Tagged: Phillip Surles
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