Mike Loch
Mike Loch at James Wood AutoPark

Mike Loch

GMC Sales Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

4.6
40 Reviews
4.6

40 Reviews

Write a Review

40 Reviews of Mike Loch

March 12, 2025

Dealership Rating
Employee Rating

Excellent service, friendly and wanting to do all they could to meet our desired vehicle More

by mgssks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michel Woods

Mar 14, 2025

James Wood AutoPark responded

Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service at James Wood Chevrolet Denton. Our team is always eager to assist customers in finding the perfect vehicle. We look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2025

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The service department does not provide loaner cars, as was promised by the sales department when I leased the car. More

by lancewampler
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Jarrett Abel

Mar 01, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us, Lance. We understand your frustration regarding the lack of loaner car availability, especially after it was mentioned during your leasing process at James Wood AutoPark. Your feedback is valuable, and we strive to meet the expectations set by our sales team. Please feel free to reach out to us directly, and we would be happy to discuss this matter further and work towards a resolution. Sincerely, James Wood AutoPark Management | 940-591-9663

December 31, 2024

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BJ is the best! Always takes great care of my car leases (5 cars so far)! Thx to Mike & Don too for giving me such great deals & make the paperwork so easy! More

by Samantha Hillmer
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: BJ Worley , Donald Litoff

Jan 02, 2025

James Wood AutoPark responded

Thank you, Samantha! We appreciate your kind words about BJ and the team at James Wood Chevrolet Denton. We're thrilled to hear you've had a great experience with your car leases and that Mike and Don made the process smooth for you. We look forward to assisting you with your future vehicles! Sincerely, James Wood AutoPark Management | 940-591-9663

December 30, 2024

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Helpful. Polite. Respectful. Courteous. Informative. Good place to do business At least fifteen words minimum More

by JOEKIRK7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Buckhanan, Alex Gipson , Don in finance

Jan 02, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you found James Wood Chevrolet Denton to be helpful, polite, and courteous. Our team strives to provide informative and respectful service to all our customers. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

November 20, 2024

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Excellent representation from Melanie. From the start to the end of the service we had no issues in getting our deal done. Melanie and the staff from finance were both excellent to work wi More

by syed_kazmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melanie Gregg

Nov 22, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Melanie and our finance team provided you with excellent service at James Wood Chevrolet Denton. It's fantastic to know you were able to walk out with your new car so quickly. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2024

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Melanie Gregg was great to work with during the entire process - She and the James Wood Team stepped up to earn my business. More

by CAM84
Recommend Dealer
Yes

Other Employees Tagged: Melanie Gregg

Nov 18, 2024

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience working with Melanie and the James Wood Chevrolet Denton team. We appreciate your business and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2024

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Employee Rating

Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic More

by BCAYBEADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

James Wood AutoPark responded

Thank you for sharing your feedback with us. We understand your frustration regarding the wait time and the service experience at James Wood AutoPark. Your time is indeed valuable, and we appreciate you bringing this to our attention. We’re constantly working to improve our processes and will certainly consider your suggestions. If you would like to discuss your visit further, please feel free to reach out to us directly. Thank you again for your input. Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

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I worked with Mike Loch and Scotty Rice. They were both extremely easy to work with and helped make sure I got the exact right vehicle I was looking for. All around great experience! More

by awloch11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice

Nov 01, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience working with Mike and Scotty at James Wood Chevrolet Denton. It's our priority to ensure our customers find the exact vehicle they're looking for. We appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2024

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Katie was great, and we really like our new GMC Acadia. Katie did a great job showing us all the features too More

by mshud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Wilkins , Juan

Oct 22, 2024

James Wood AutoPark responded

Thank you! We're thrilled to hear that you love your new GMC Acadia and that Katie provided you with excellent assistance. At James Wood Chevrolet Denton, we strive to ensure our customers have a great experience. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

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Employee Rating

Very friendly people. Good deals, prompt service. Have been a customer for 20 years. My family buys from you also. More

by rsmartt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, BJ Worley

Oct 01, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 20 years and are thrilled to hear that you and your family have had positive experiences with us at James Wood Chevrolet Denton. Our team is committed to providing friendly service and great deals, and it's always a pleasure to assist returning customers. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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