Mike Loch
Mike Loch at James Wood AutoPark

Mike Loch

GMC Sales Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

4.6
36 Reviews
4.6

36 Reviews

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36 Reviews of Mike Loch

November 20, 2024

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Employee Rating

Excellent representation from Melanie. From the start to the end of the service we had no issues in getting our deal done. Melanie and the staff from finance were both excellent to work wi More

by syed_kazmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melanie Gregg

November 15, 2024

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Employee Rating

Melanie Gregg was great to work with during the entire process - She and the James Wood Team stepped up to earn my business. More

by CAM84
Recommend Dealer
Yes

Other Employees Tagged: Melanie Gregg

Nov 18, 2024

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience working with Melanie and the James Wood Chevrolet Denton team. We appreciate your business and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2024

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Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic More

by BCAYBEADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

James Wood AutoPark responded

Thank you for sharing your feedback with us. We understand your frustration regarding the wait time and the service experience at James Wood AutoPark. Your time is indeed valuable, and we appreciate you bringing this to our attention. We’re constantly working to improve our processes and will certainly consider your suggestions. If you would like to discuss your visit further, please feel free to reach out to us directly. Thank you again for your input. Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

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I worked with Mike Loch and Scotty Rice. They were both extremely easy to work with and helped make sure I got the exact right vehicle I was looking for. All around great experience! More

by awloch11
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice

Nov 01, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience working with Mike and Scotty at James Wood Chevrolet Denton. It's our priority to ensure our customers find the exact vehicle they're looking for. We appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2024

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Katie was great, and we really like our new GMC Acadia. Katie did a great job showing us all the features too More

by mshud
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Katie Wilkins , Juan

Oct 22, 2024

James Wood AutoPark responded

Thank you! We're thrilled to hear that you love your new GMC Acadia and that Katie provided you with excellent assistance. At James Wood Chevrolet Denton, we strive to ensure our customers have a great experience. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

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Very friendly people. Good deals, prompt service. Have been a customer for 20 years. My family buys from you also. More

by rsmartt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, BJ Worley

Oct 01, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 20 years and are thrilled to hear that you and your family have had positive experiences with us at James Wood Chevrolet Denton. Our team is committed to providing friendly service and great deals, and it's always a pleasure to assist returning customers. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 02, 2024

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I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me More

by dlbjelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 05, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding the wait times and transportation arrangements. We appreciate your feedback as it helps us to improve our services. If you would like to discuss this further or give us another chance, please reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

August 02, 2024

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Easy and efficient buying process. In and out in less than 3 hours. Great prices! More

by danthecloser
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 05, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you found the buying process at James Wood Chevrolet Denton easy and efficient, and that you enjoyed our great prices. We appreciate your feedback and hope to see you again for your future vehicle needs! Sincerely, James Wood AutoPark Management | 940-591-9663

July 27, 2024

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I bought my last GMC Sierra 1500 Denali from this dealership, and I recently returned to buy my second truck, another GMC Sierra 1500. Denali. They have a large selection to choose from, And the buyi More

by jhannah1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Buckhanan , Don did the majority of my financing

Jul 29, 2024

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton for your vehicle needs! We appreciate your loyalty and trust in us. It's fantastic to hear about your positive experience and we're thrilled to have been able to provide you with a smooth purchasing process. We look forward to assisting you with your future vehicle needs. See you next time! Sincerely, James Wood AutoPark Management | 940-591-9663

July 17, 2024

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Employee Rating

Working with Phillip and the James Wood group was a great experience. I felt very comfortable there. More

by wjlrcox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phillip Surles

Jul 18, 2024

James Wood AutoPark responded

Thank you for choosing James Wood Chevrolet Denton! We are thrilled to hear that you had a great experience working with Phillip and felt comfortable throughout your visit. We look forward to welcoming you back in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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