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Mike Loch
Mike Loch at James Wood AutoPark

Mike Loch

GMC Sales Manager

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

4.7
38 Reviews
4.7

38 Reviews

Write a Review

38 Reviews of Mike Loch

December 31, 2024

Dealership Rating
Employee Rating

BJ is the best! Always takes great care of my car leases (5 cars so far)! Thx to Mike & Don too for giving me such great deals & make the paperwork so easy! More

by Samantha Hillmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: BJ Worley , Donald Litoff

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Jan 02, 2025

James Wood AutoPark responded

Thank you, Samantha! We appreciate your kind words about BJ and the team at James Wood Chevrolet Denton. We're thrilled to hear you've had a great experience with your car leases and that Mike and Don made the process smooth for you. We look forward to assisting you with your future vehicles! Sincerely, James Wood AutoPark Management | 940-591-9663

December 30, 2024

Dealership Rating
Employee Rating

Helpful. Polite. Respectful. Courteous. Informative. Good place to do business At least fifteen words minimum More

by JOEKIRK7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Buckhanan, Alex Gipson , Don in finance

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Jan 02, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you found James Wood Chevrolet Denton to be helpful, polite, and courteous. Our team strives to provide informative and respectful service to all our customers. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

November 20, 2024

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Employee Rating

Excellent representation from Melanie. From the start to the end of the service we had no issues in getting our deal done. Melanie and the staff from finance were both excellent to work wi More

by syed_kazmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Melanie Gregg

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Nov 22, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that Melanie and our finance team provided you with excellent service at James Wood Chevrolet Denton. It's fantastic to know you were able to walk out with your new car so quickly. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, James Wood AutoPark Management | 940-591-9663

November 15, 2024

Dealership Rating
Employee Rating

Melanie Gregg was great to work with during the entire process - She and the James Wood Team stepped up to earn my business. More

by CAM84
Recommend Dealer
Yes

Other Employees Tagged: Melanie Gregg

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Nov 18, 2024

James Wood AutoPark responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience working with Melanie and the James Wood Chevrolet Denton team. We appreciate your business and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2024

Dealership Rating
Employee Rating

Customer waiting area is nice. However, Customer Service is very poor. When you schedule a Service for a specific item. Being told after arriving that the time is for the servic More

by BCAYBEADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Will Lewis, Alex Gipson, Doug Spivey, Roger Musgrove, Russ Ellis, Jessie McWilliams

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Nov 06, 2024

James Wood AutoPark responded

Thank you for sharing your feedback with us. We understand your frustration regarding the wait time and the service experience at James Wood AutoPark. Your time is indeed valuable, and we appreciate you bringing this to our attention. We’re constantly working to improve our processes and will certainly consider your suggestions. If you would like to discuss your visit further, please feel free to reach out to us directly. Thank you again for your input. Sincerely, James Wood AutoPark Management | 940-591-9663

October 31, 2024

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Employee Rating

I worked with Mike Loch and Scotty Rice. They were both extremely easy to work with and helped make sure I got the exact right vehicle I was looking for. All around great experience! More

by awloch11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice

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Nov 01, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you had such a great experience working with Mike and Scotty at James Wood Chevrolet Denton. It's our priority to ensure our customers find the exact vehicle they're looking for. We appreciate your feedback and hope to see you again soon! Enjoy your new ride! Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2024

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Employee Rating

Katie was great, and we really like our new GMC Acadia. Katie did a great job showing us all the features too More

by mshud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Wilkins , Juan

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Oct 22, 2024

James Wood AutoPark responded

Thank you! We're thrilled to hear that you love your new GMC Acadia and that Katie provided you with excellent assistance. At James Wood Chevrolet Denton, we strive to ensure our customers have a great experience. We appreciate your feedback and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2024

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Employee Rating

Very friendly people. Good deals, prompt service. Have been a customer for 20 years. My family buys from you also. More

by rsmartt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, BJ Worley

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Oct 01, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 20 years and are thrilled to hear that you and your family have had positive experiences with us at James Wood Chevrolet Denton. Our team is committed to providing friendly service and great deals, and it's always a pleasure to assist returning customers. We look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 02, 2024

Dealership Rating
Employee Rating

Easy and efficient buying process. In and out in less than 3 hours. Great prices! More

by danthecloser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, Michel Woods, Gavynn Norris

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Aug 05, 2024

James Wood AutoPark responded

Thank you for your wonderful review! We're thrilled to hear that you found the buying process at James Wood Chevrolet Denton easy and efficient, and that you enjoyed our great prices. We appreciate your feedback and hope to see you again for your future vehicle needs! Sincerely, James Wood AutoPark Management | 940-591-9663

August 02, 2024

Dealership Rating
Employee Rating

I am unhappy because they did not have a ride home for me. I had to wait for an hour for them to get me a ride home. When I got home they called me to say that my car was ready, so I had someone take me More

by dlbjelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Will Lewis, Alex Gipson, Edwin Chan, Gavynn Norris, Mike Belew , Tammy Brooks

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Aug 05, 2024

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand your frustration regarding the wait times and transportation arrangements. We appreciate your feedback as it helps us to improve our services. If you would like to discuss this further or give us another chance, please reach out to us directly. We value your input and hope to serve you better in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

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