Mike Bilbow | Page 5

This is the fourth vehicle I bought from Elkins dealer. Russell is my guy and since day one he has help me out. He makes the whole process go smooth and check up on you throughout the year. Russell is my guy and since day one he has help me out. He makes the whole process go smooth and check up on you throughout the year. More

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Overall, a very positive experience, and I wouldn’t hesitate to recommend this dealership to anyone looking for a hassle-free car buying experience. hesitate to recommend this dealership to anyone looking for a hassle-free car buying experience. More

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Very good service and fast. Found a rodent on my filter and showed me photo and recommend clean the system too I did agree. Thanks for the health tip Found a rodent on my filter and showed me photo and recommend clean the system too I did agree. Thanks for the health tip More

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Great staff, good communication and the job was done fast and the right way, thank you! and the right way, thank you! More

by info@psts.com Verified Customer Verified Customer

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Service and pleasant atmosphere made this a good experience . Will return for my next maintenance requirement experience . Will return for my next maintenance requirement More

by rmancini41 Verified Customer Verified Customer

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Mike B. was outstanding! He gave me all of the information and updates as I waited(2hrs.) Although the problem was not fixed due to a needed part, I anxiou was outstanding! He gave me all of the information and updates as I waited(2hrs.) Although the problem was not fixed due to a needed part, I anxiously await a call or email to return to complete the mission. A very warm, knowledgeable and concerned service rep! More

by Gene Verified Customer Verified Customer

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I took my Chevrolet Equinox EV to Elkins Chevrolet to identify an ongoing HVAC issue my that Hessert Chevrolet was not able to diagnose after three (3) trips to that dealership. Mike and the service tea identify an ongoing HVAC issue my that Hessert Chevrolet was not able to diagnose after three (3) trips to that dealership. Mike and the service team was diligent and systematic with diagnosing the issue. They believe they have resolved the issue and I am hopeful that they have. They were extremely pleasant and professional to deal with, unlike the absolute jerk of a service manager at Hessert Chevrolet, John. He should be fired from his job for incompetency and unprofessionalism. He dropped the “F” bomb with me numerous times during my call to that dealership last week. I will be taking my Equinox to Elkins Chevrolet for service going forward. More

by GIBSONPJ Verified Customer Verified Customer

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Service technician was awesome. Make sure to check in periodically to give updates. Nice waiting area overall great place to get your car serviced at. Make sure to check in periodically to give updates. Nice waiting area overall great place to get your car serviced at. More

by r_scroggins Verified Customer Verified Customer

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Service associate knowledgeable on maintenance needed to be performed, vehicle completed in time stated without pressure to complete other work. be performed, vehicle completed in time stated without pressure to complete other work. More

by Dcjennings1214 Verified Customer Verified Customer

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Very helpful and informative on everything answers all questions checked everything very satisfied with the work questions checked everything very satisfied with the work More

by Johnbradley518 Verified Customer Verified Customer

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