Santia Antrilli

Elkins Chevrolet responded

We're glad our updates gave you a clear picture of the warranty work on your Chevrolet Trax and the reasons for delays. Thank you for the five-star rating. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We're pleased our service team resolved the issues with your Chevrolet Silverado 1500 and provided the support you needed. Your kind words mean a lot to us! Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Elkins Chevrolet responded

Knowing you felt confident getting back on the road in your Chevrolet Equinox after the tire repair is rewarding for our team. We're glad Dave kept you informed and Josh was responsive to your emails. We look forward to welcoming you for your next oil change! Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We're glad the service on your Chevrolet Colorado was completed on schedule and that our team kept you well informed. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Knowing that your second car-buying experience with Jt left you feeling confident about your Chevrolet Bolt purchase is truly gratifying. Your appreciation for our video updates and seamless warranty work means a lot to our service department. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Hi Bionca, Sorry you feel this way. We did our best to diagnose your vehicle and get you back on the road with limited downtime. It was towed in unannounced and we did the best we could. We offered a discount on the battery to help out overall, and the 45,000 mile preventative maintenance was not a requirement to be performed prior to your purchase at 42,295 miles that you elected to have done 3,318 miles after purchase. I personally pulled your vehicle around from our shop and don't recall the mat being out of position. I apologize if that was the case but not sure how that would have happened. I have made a note on your file for the service credit to be redeemed in the future when you are ready. Sorry for the inconvenience.

Elkins Chevrolet responded

Our service department enjoyed making sure your Buick Encore runs smoothly. Hearing that you consider us the best place for an oil change and that your next visit will be free means a lot to us. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Your praise for Santia’s accommodating and friendly approach highlights our dedication to providing welcoming service. Our team is pleased we could resolve the tire sensor issue on your Chevrolet Silverado 1500 so quickly during your same-day return. Knowing you found our service excellent again means a lot to us. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200