Mike Bilbow | Page 3

Elkins Chevrolet responded

Thank you for taking the time to share your feedback. We understand how it can be frustrating when there's an unexpected charge during what you expected to be a complimentary first service visit. Your first Chevrolet-recommended maintenance, including the oil change, was provided at no charge. During your visit, our technicians also recommended a wheel alignment based on their inspection. This service is not included with Chevrolet's complimentary maintenance program, but after discussing it with you, you elected to have the alignment completed. We also applied a discount to help reduce the cost. We always strive to be transparent with our recommendations and never perform additional work without customer approval. We appreciate your business and hope to have the opportunity to provide you with a 5-star experience on your next visit. Regards, Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for highlighting Mike’s transparent communication and dedication while handling the transmission warranty on your Chevrolet Tahoe. We’re pleased the process felt straightforward and that you trust us with your service needs. We look forward to supporting you on any future maintenance. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We appreciate you trusting us with your Chevrolet Blazer service and are thrilled to hear Mike provided such professional and caring attention. We will be sure to share your kind words with him. It was a pleasure assisting you. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for sharing your experience with Santia and our service team. We’re glad she walked you through every detail and that you enjoyed the ride home in your Subaru Outback. Our drivers will be pleased to know they made a great impression. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

It’s great to know our team made the service visit for your Chevrolet Traverse quick and welcoming. We’re pleased the spotless facility and vehicle lineup caught your attention. We appreciate your feedback and look forward to serving you again soon. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

It’s great to hear your 2009 Chevrolet Malibu is in tip top shape and that your passengers appreciate the smooth ride. We’re honored by your trust in our service team. Thank you for the five star rating! Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

It’s wonderful to know our team’s knowledge and helpfulness made parts sourcing and repairs on your Chevrolet Silverado 1500 a smooth experience. We appreciate your feedback and trust in our service. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We’re glad our team made the process smooth and provided a fair trade-in value. Congratulations on your new Chevrolet 1500. We appreciate you recommending us. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

Thank you for sharing your experience with Santia and our team’s friendly, professional service. We’re honored to be your favorite choice for sales and Equinox service. We look forward to assisting you again. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200

Elkins Chevrolet responded

We’re glad our team greeted you courteously and got your service started right away. Thank you for noting the updates throughout your appointment and for entrusting us with your Silverado 1500. Put Your Trust in Our Family Adam Elkins Elkins Chevrolet 856-983-9200