Mike Baker
Mike Baker at Arlington Heights Buick GMC

Mike Baker | Page 10

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
355 Reviews
5.0

355 Reviews

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355 Reviews of Mike Baker

January 11, 2023

Dealership Rating
Employee Rating

I have been going to this dealership for years for my vehicles. They have always been very accommodating and helpful. The entire staff is extremely friendly. More

by AJof5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Szwec, Mike O'Connell, Shelley Barr, Michael Audino, Chris Parisi , Tony Audino, Samantha Edwards, Ben Shenk, Daniel Szwec, Amy, Gina, Jesus, Payton, Scottie (Service Writer), Vicky.

Jan 11, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

January 08, 2023

Dealership Rating
Employee Rating

This dealership is extremely friendly to the customers. Every employee there is eager to answer the customers' question and meet their needs. More

by Wongtl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Shelley Barr, Chris Parisi , Brian Poteracki

Jan 09, 2023

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

January 08, 2023

Dealership Rating
Employee Rating

This dealer is extremely friendly to the customers. Every employee there is eager to answer the customers' questions and to meet their needs. More

by Wongtl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Shelley Barr, Chris Parisi , Brian Poteracki

Jan 09, 2023

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

January 05, 2023

Dealership Rating
Employee Rating

This dealer is sincere, truly there to treat and help their customers just like their family members. More

by Wongtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike O'Connell, Shelley Barr, Chris Parisi , Brian Poteracki

Jan 06, 2023

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

December 29, 2022

Dealership Rating
Employee Rating

I have been going to this dealership for the past 15 years, three vehicles, and they have always been very honest, very courteous, and very helpful. More

by Renee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

Dec 30, 2022

Arlington Heights Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Buick GMC Team

December 23, 2022

Dealership Rating
Employee Rating

Courteous, pleasant Service Consultant. Work completed in a timely manner. clean comfortable waiting area. No hassles More

by Gmc Denali rlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi

Dec 26, 2022

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 22, 2022

Dealership Rating
Employee Rating

Chris worked quickly and made sure my car was in fantastic shape! Huge thank you to the whole team! More

by thattallguykev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

Dec 23, 2022

Arlington Heights Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Buick GMC Team

December 22, 2022

Dealership Rating
Employee Rating

I received notice of a recall and David was available to get this scheduled quickly and resolved once I arrived at the dealership. More

by Rich Amodeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr , Tony Audino, Daniel Szwec

Dec 23, 2022

Arlington Heights Buick GMC responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, The Arlington Heights Buick GMC Team

December 06, 2022

Dealership Rating
Employee Rating

Went in for a recall. Service was done quickly and before time promised. Service communicated every step of the way More

by agavas72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

Dec 07, 2022

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

November 28, 2022

Dealership Rating
Employee Rating

Mike Baker & Brian Poteraki & the AH Buick set vice team are THE BEST! Professional & outstanding service. More

by jbbarnes411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki

Nov 30, 2022

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Mike, Brian, and the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

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