Mike Baker
Mike Baker at Arlington Heights Buick GMC

Mike Baker | Page 11

Service Manager

Arlington Heights Buick GMC

777 W Dundee Rd
Arlington Heights, IL 60004

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5.0
355 Reviews
5.0

355 Reviews

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355 Reviews of Mike Baker

November 26, 2022

Dealership Rating
Employee Rating

This service department is great and I will definitely be back in the future. Zaia kept me updated along the way and had everything done in a timely manner. More

by sammer8386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Petersen , Daniel Szwec, Zaia Zaia, Payton Doss

Nov 28, 2022

Arlington Heights Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Buick GMC Team

November 25, 2022

Dealership Rating
Employee Rating

Came in for a scheduled oil change. Chris took the time to let me know about recommended maintenance for my car based on mileage. The oil change and tire rotation was completed in just More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

Nov 28, 2022

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

November 13, 2022

Dealership Rating
Employee Rating

Dan was extremely helpful with this order. The process lasted longer than I would have liked but I understand the nature of the current situation, the timing for delivery was longer than I wo More

by Rich Amodeo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shelley Barr , Tony Audino, Samantha Edwards, Daniel Szwec

Nov 14, 2022

Arlington Heights Buick GMC responded

Rich, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Arlington Heights Buick GMC Team

November 10, 2022

Dealership Rating
Employee Rating

The staff is friendly, helpful and professional. They answered all my questions and did a great job! More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

Nov 11, 2022

Arlington Heights Buick GMC responded

Kim, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Buick GMC Team

November 08, 2022

Dealership Rating
Employee Rating

Always polite and accommodating. We have been customers for years and always have a positive experience. More

by gb8962
Recommend Dealer
Yes

Other Employees Tagged: Daniel Szwec

Nov 08, 2022

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Arlington Heights Buick GMC Team

October 29, 2022

Dealership Rating
Employee Rating

Had an 11:00 appointment for an oil change. Brian Poteracki was my service rep. He was very helpful and courteous. Took the time to explain a couple of items that I asked him. Service manager More

by neldl93
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki

Oct 31, 2022

Arlington Heights Buick GMC responded

Bob, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Arlington Heights Buick GMC Team

October 15, 2022

Dealership Rating
Employee Rating

Service was great. Communication was on point. Explained everything I needed to do to fix my issue with my vehicle.Chris Parisi kept me informed in person and texts. More

by Apeter428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Parisi , Brian Poteracki

Oct 17, 2022

Arlington Heights Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Chris was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Buick GMC Team

October 06, 2022

Dealership Rating
Employee Rating

Fast friendly service. Arlington Buick has been taking car of my cars for the last 16 years. Their service Department is the Best. More

by hdublinski01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Arlington Heights Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Arlington Heights Buick GMC's Service Department. Sincerely, The Arlington Heights Buick GMC Team

September 19, 2022

Dealership Rating
Employee Rating

Brian is always polite and takes the time to listen! And he gets the job done! More

by midgiek21x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Poteracki

Sep 21, 2022

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

September 09, 2022

Dealership Rating
Employee Rating

Team is always professional and helpful. They work to be sure things are completed in a timely manner. More

by m.daly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Keas

Sep 12, 2022

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

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