Mike Armstrong | Page 5

Excellent service with my sales person Juan Martinez finance help from Mike Armstrong & Bobby. The 3 gentlemen were very helpful and showed me all the features. finance help from Mike Armstrong & Bobby. The 3 gentlemen were very helpful and showed me all the features. More

by arasiliibarra49 Verified Customer Verified Customer

Report | Print

My recent acquisition of a 2024 Chevy 1500 Custom Trail Boss from Advantage Chevrolet of Hodgkins, under the guidance of sales professional Steve Garcia, represented not just a purchase but a shift in my v Boss from Advantage Chevrolet of Hodgkins, under the guidance of sales professional Steve Garcia, represented not just a purchase but a shift in my vehicle buying experience. This encounter stood in stark contrast to a previous experience in 2020 at a different Chevy dealership in Oak Lawn, which, unfortunately, did not meet my expectations due to various service and communication shortfalls. The difference was deeply appreciated and a sense of relief. From the outset, Steve Garcia exemplified what it means to be a customer-focused sales consultant. His approach was informative yet unintrusive, demonstrating an in-depth understanding of the vehicle’s features and capabilities while ensuring that the conversation always centered around my needs and concerns. His professionalism and warmth made a significant impact, transforming the buying process into a genuinely enjoyable journey. The entire team at Advantage Chevrolet of Hodgkins mirrored Steve’s commitment to excellence. Their transparent, efficient handling of the sales process, combined with a palpable desire to cater to the customer’s needs, was commendable. This was a stark departure from my previous experience, where the essence of customer service and the joy of vehicle ownership seemed to be lost in translation. Steve and the team’s expertise were not just confined to sales but extended to a thorough walkthrough of the 2024 Chevy 1500. Their patience and attentiveness in addressing all my questions and concerns were unparalleled, showcasing a dealership culture that values customer education and satisfaction above all. Moreover, the personalized care didn’t stop at the sale. The follow-up and attention to detail in ensuring the vehicle met all my expectations post-purchase solidified my confidence in Advantage Chevrolet of Hodgkins. Their dedication to fostering lasting customer relationships was evident, marking a refreshing contrast to my prior experience. In conclusion, my recommendation goes to Advantage Chevrolet of Hodgkins, and particularly to Steve Garcia, for anyone in the market for a new vehicle. Their superior service, commitment to customer satisfaction, and the exceptional buying experience they offer are what every dealership should aspire to replicate. More

Report | Print

Great experience. Juan Martinez provided excellent customer service. Car was gases up and ready to go. Highly recommend this dealer and highly recommend Juan! Juan Martinez provided excellent customer service. Car was gases up and ready to go. Highly recommend this dealer and highly recommend Juan! More

by jobrun35 Verified Customer Verified Customer

Report | Print

Everyone was helpful and understanding. Worked well with what I needed, and what I could afford. Worked well with what I needed, and what I could afford. More

by gormanp Verified Customer Verified Customer

Report | Print

Andrew is fantastic! Professional and very knowledgeable. Andrew goes above and beyond to make sure you are happy. Professional and very knowledgeable. Andrew goes above and beyond to make sure you are happy. More

by vegas7674 Verified Customer Verified Customer

Report | Print

Cyril was very straight forward and helpful. I went home with my new truck the same day. I went home with my new truck the same day. More

Report | Print

Pleasant experience staff was professional. They were concerned about my satisfaction, as well as striving to complete the deal in a timely manner. They were concerned about my satisfaction, as well as striving to complete the deal in a timely manner. More

Report | Print

A true Gentleman, as well as Balthazar. They were true to their word and very fair. They were true to their word and very fair. More

by akneely2014 Verified Customer Verified Customer

Report | Print

Deshawn and Mike were GREAT! !!!!!!!! I highly recommend this Dealership! I received Great service ! Carmen !!!!!!!! I highly recommend this Dealership! I received Great service ! Carmen More

by ce2517 Verified Customer Verified Customer

Report | Print

Great customer service, good communication and explanation of service. The team of Advantage is second to none explanation of service. The team of Advantage is second to none More

by Sam&Rina Verified Customer Verified Customer

Report | Print