Mick Schott | Page 80
Assistant Service Advisor
Toyota of Rockwall
1250 E Interstate 30
Rockwall, TX 75032
862 Reviews
Write a Review862 Reviews of Mick Schott
March 25, 2019
A Plus! This was my second visit to Toyota of Rockwall for service, it was a great experience! Mick was awesome, he alerted me to a huge rodent nest under my This was my second visit to Toyota of Rockwall for service, it was a great experience! Mick was awesome, he alerted me to a huge rodent nest under my hood and even took the time to give some pointers on how to remedy the issue. More
March 25, 2019
Under great care with Mick in service Mick took care of our warranty and also some repairs needed with our maintenance. He was great in communicating what was going on. All the parts wer Mick took care of our warranty and also some repairs needed with our maintenance. He was great in communicating what was going on. All the parts were ordered and there ahead of the appt. Really great customer service! Thanks Mick! More
March 13, 2019
Caring and efficient The Service adviser, at 7:15 am, Mick, was fantastic. He even took me to the coffee section to show me where it was. He kept me appraised on everythin The Service adviser, at 7:15 am, Mick, was fantastic. He even took me to the coffee section to show me where it was. He kept me appraised on everything they were doing. Could not have asked for better service! More
March 08, 2019
Multiple issues of service needed Mick was very helpful in everything that I needed done. He was very knowledgeable and am pleased with his efforts in getting everything resolved quic Mick was very helpful in everything that I needed done. He was very knowledgeable and am pleased with his efforts in getting everything resolved quickly and efficiently. I highly recommend him and am glad to have him as my "go-to" service rep. More
March 08, 2019
20,000 mile Maintenance Friendly, fast and courteous. My service rep mick is the best! He keeps me informed of the progress of work being done as well as unexpected things Friendly, fast and courteous. My service rep mick is the best! He keeps me informed of the progress of work being done as well as unexpected things that arise. More
Other Employees Tagged: Brian Dial, check out girl she is awesome!
March 03, 2019
wonderful experience Every time I go in for service I am greeted with happy people. They allways have my vehicle ready in a good time and the techs are wonderful. I dont r Every time I go in for service I am greeted with happy people. They allways have my vehicle ready in a good time and the techs are wonderful. I dont really care for other people working on my own vehicles but I have full faith in the tech work there. More
Other Employees Tagged: Carl David, Lance Gandy, Dan Landrum, Don Maddran, David Robertson, Kyle Rust, Randy Searcy
March 01, 2019
great customer service it was fast and Mick was very nice. Took care of all of the items that I needed. I would recommend to everyone. I have been a patron for a long tim it was fast and Mick was very nice. Took care of all of the items that I needed. I would recommend to everyone. I have been a patron for a long time and we have purchase at least 4 cars or trucks there. More
February 27, 2019
20K service The service was completed in an efficient and timely manner. The staff was helpful and friendly. Mick explained what work was done and what to expect The service was completed in an efficient and timely manner. The staff was helpful and friendly. Mick explained what work was done and what to expect on future service visits. He also asked if I needed to pre schedule my next appointment. More
February 27, 2019
was a great experience really enjoyed the service, it was quick and just what I needed. Stephanie and Mick did a great job and I love how comfortable the lounge was. really enjoyed the service, it was quick and just what I needed. Stephanie and Mick did a great job and I love how comfortable the lounge was. More
Other Employees Tagged: stephanie
February 27, 2019
Left the care while before going out of town = worked great. Awesome. As good as one could hope for. The service and repair was all coordinated into one visit. Mick coordinated everything and it supervised f Awesome. As good as one could hope for. The service and repair was all coordinated into one visit. Mick coordinated everything and it supervised for a great experience. More

