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Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills
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Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
141 Reviews
4.8

141 Reviews

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141 Reviews of Michael Wright

November 18, 2024

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Employee Rating

Michael was very friendly and helpful, I will be using him as my service advisor from now on. The dealership itself is always spotless. More

by Palchavez97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

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Nov 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Michael will be so pleased to see this review! Thanks for letting us know about your experience coming in for service for your Honda. We hope to serve you again!

November 14, 2024

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Convenient quick service, clean wait area, friendly and helpful employees, car delivered washed and clean. More

by tomntoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that your service visit for your Honda had all the hallmarks of a quality service appointment, Tom and Toni! Thanks for trusting in us, and we hope to see you at your next appointment!

November 13, 2024

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Michael was very kind and competent and got us everything we requested. Service was quick. More

by logan.j.murdy
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Service Communication
Recommend Dealer
Yes
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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's our goal when it comes to service, Logan! We're happy that Michael could go out of his way to perform quick and efficient service for your Honda. Thanks so much, and we hope to see you in the future!

November 12, 2024

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Michael Wright is helpful and Mec Techs. . love using the text to show what maintenance work need done.. More

by simmonstiffany827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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Nov 12, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that you're taking advantage of the text updates, Tiffany! Thank you for letting us know about how Michael helped you as well. Please also let us know what we can do to provide you with a five-star Honda service visit next time.

November 12, 2024

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Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson, Michael Lindley, Rhett Valentine, Richard Sanchez, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth, Frank Raja

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Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

November 07, 2024

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We have always received expert service completed in a timely manner. The service staff is friendly and welcoming. More

by Kater13191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Rhett Valentine, Allen Vinson, Mario Vasquez

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Nov 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your loyalty to our service center, Kate! Thanks for bringing your Honda by and letting us know how our service staff handled your repairs. See you next time!

November 07, 2024

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This is a very good dealership for anyone to visit and do business with THANKS. More

by carolyn.boring
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Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your positive feedback, Carolyn! Thanks for giving us these compliments, and we hope to work with you in the future.

November 05, 2024

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Service center is awesome, however I would not do any financing with Norm Reeves. There was conflicting information on the rate between 1.9% and 2.9%. So the oil changes were supposedly going to be fre More

by FOXHALLKITTY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Hello FOXHALLKITTY, We’d like to discuss any miscommunication that may have arisen with your financing. Please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com to resolve any outstanding issues. Thank you.

November 05, 2024

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Mike was great and very informative, everyone at the dealership is always nice and friendly More

by Kristingutierrez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens

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Nov 06, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like you had a successful service visit for your Honda, Kristin! Thanks for letting us know, and we'll pass this on to our staff, including Mike. See you next time!

November 04, 2024

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Employee Rating

The customer service I got was outstanding. Mike was very polite and up front with me. More

by awill081969
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like you had a satisfying service visit with Mike's help, awill081969! We're happy that everything went well with your Honda. We look forward to serving you again! Thank you!

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