Michael Robinson

I've serviced three cars at Boston Mercedes over the last twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. twelve years, and I always have a great experience. I work with service advisor Michael Robinson, and the communication and follow up is top notch. Everyone there is happy to assist and always professional. Best dealer I've ever been to. More

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I spoke with a gentleman there by the name of Schneider, and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man and my experience has been smooth, whenever I had an issue, he was able to Accommodate me as long as it was within reason. Give this family man a raise!! More

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I come here for service. It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, and they do have a comfortable and well stocked waiting area. More

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As always great service and attention to detail. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. More

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And I quote “customers deserve the best service - Ryan R” (my service rep) 10/10 (my service rep) 10/10 More

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Michael in the service department always provides excellent service. Always pleasant dealing with the folks at this dealership. excellent service. Always pleasant dealing with the folks at this dealership. More

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The Garage is comfortable for relaxing and good office facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect cond facilities with snacks - it’s like being at home. The people in the garage are great. Thanks to the engineers for keeping my Mercedes in perfect condition. More

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Great customer service, time consideration was important. Very professional! Very welcoming. Education on services provided Very professional! Very welcoming. Education on services provided More

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Always taken care by Schneider gilly Mike Robinson Jimmy, and Ryan ! Wouldn’t want to go anywhere else ! and Ryan ! Wouldn’t want to go anywhere else ! More

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One of the very few dealers that have a Professional service personnel. Anxiety is not present . Staff is extremely knowledgeable.and reduce the unknown into data. No surprises here nor lame excuses service personnel. Anxiety is not present . Staff is extremely knowledgeable.and reduce the unknown into data. No surprises here nor lame excuses. More

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