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Michael Muldoon
Michael Muldoon at Parks Ford Lincoln of Gainesville

Michael Muldoon

Ford Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.5
18 Reviews

Industry Experience

25 yrs, 11 mos

4.5

18 Reviews

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18 Reviews of Michael Muldoon

June 18, 2025

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Employee Rating

Great service. Adviser was very communicative and handled everything plus some. Will definitely be back again for next service More

by rkhagle
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Recommend Dealer
Yes
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Jun 18, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the great review! We're glad to hear your advisor took excellent care of you and kept you informed throughout the process. We look forward to seeing you again for your next service. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

June 17, 2025

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Dealership tried to pull a fast one charging 200% markup on a front license plate bracket and obfuscating price by saying price hike was for “next day shipping” without asking if I was okay with waiting for More

by kjonathan024
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Recommend Dealer
No
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Jun 17, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your concerns. I appreciate you giving me the opportunity to speak with you directly. While it’s true that online pricing can sometimes be lower, we were able to order, receive, and install the part at our facility, and the service and pricing were approved at the time. To show our commitment to customer service, we applied a $67 credit to your FordPass points account. I’m glad we had the chance to review the charges together and that you left feeling satisfied. We look forward to seeing you again for future service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 17, 2025

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As far as T can tell everything is OK. My only recommendation is better communication. I should not have to call you to learn how things were progressing. Having had extensive time as a More

by BLAZERCAT5
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Recommend Dealer
Yes
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Jun 17, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback and for sharing your perspective, especially as a fellow Service Manager. You're absolutely right about the importance of communication, and I apologize that we fell short in keeping you updated. I appreciate the opportunity to learn from this and will work with the team to improve our follow-up process. We value your business and look forward to seeing you for your next service. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012 mmuldoon@parksofgainesville.com

June 17, 2025

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I loved coming back because of this beautiful lady. She handles all my questions in a very professional way. even though my car last more than a week just for a recall, everything went well. I remember More

by Joe Jacinto
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rylee Terry

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Jun 18, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for the kind and thoughtful review! We’re grateful you gave us the opportunity to assist with your vehicle. I’m happy to hear everything worked out smoothly and that our team left such a great impression. We appreciate your recommendation and look forward to seeing you again when it’s time for your next service. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

June 03, 2025

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Busy sales floor and service department. Well organized, online scheduling available for customer ease of use. More

by fepper
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Recommend Dealer
Yes

Other Employees Tagged: Rylee Terry

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Jun 04, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback. We're glad to hear you found our store organized and the online scheduling convenient. I’d appreciate the opportunity to learn what we can be doing better to continue to serve you in the future. Please feel free to reach out, I would value the chance to speak with you. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

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Service was completed to my satisfaction. Pickup service was not optimal. Staff are very polite. Mike is great More

by timothyakkey
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Recommend Dealer
Yes
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May 27, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! We're glad the service met your expectations and that you found our team polite and helpful—especially Mike. I’m sorry to hear the pickup service wasn’t optimal, and I’d appreciate the opportunity to improve that experience for you next time. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 23, 2025

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They were friendly and helpful. They also Handled everything very professionally and my service was completed with great detail. More

by joannelizabeth817
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman , Nikia

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May 27, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad you had a positive experience and that everything was handled professionally and with attention to detail. We look forward to your next visit! Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

May 20, 2025

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Service rep was extremely helpful and my problem was diagnosed promptly. I was on my way much sooner than expected. More

by jimboman50
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Workmanship
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Recommend Dealer
Yes
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May 20, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for the kind words! We're glad to hear your issue was diagnosed quickly and that your service rep took great care of you. We appreciate your business and look forward to your next visit. Michael Muldoon Service Manager Parks Ford of Gainesville 864-918-7012

May 03, 2025

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I wouldn't trust my vehicles with anyone else. Parks always takes the best care of me! More

by skoryd
Recommend Dealer
Yes

Other Employees Tagged: Michael Muldoon

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May 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for the trust and loyalty! We're honored to take care of your vehicles and look forward to continuing to provide the best service possible. Michael Muldoon Service Manager 864-918-7012 mmuldoon@parksofgainesville.com

April 12, 2025

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Employee Rating

Dependable Great communication Attentive Timely Friendly Always made me feel like my needs were important and foremost to her service experience More

by none23
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Donna Houlahan, Donovan Plank

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Apr 13, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for sharing your experience. We are glad to hear that our team provided attentive, timely service and made your needs a priority. We appreciate your visit and look forward to seeing you again. Michael Muldoon Service Manager 864-918-7012

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