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Michael Muldoon
Michael Muldoon at Parks Ford Lincoln of Gainesville
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Michael Muldoon

Ford Service Manager

Parks Ford Lincoln of Gainesville

3333 North Main Street
Gainesville, FL 32609

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4.4
7 Reviews

Industry Experience

25 yrs, 9 mos

4.4

7 Reviews

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7 Reviews of Michael Muldoon

March 15, 2025

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Employee Rating

Levin and Michael were very attentive to the repair of my Ford Maverick with a very challenging issue. Very professional and stayed on top of the progress and lack of parts availability. More

by kmhgolf
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Levin Hickman

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Mar 15, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your kind words! We truly appreciate your patience and are glad that Levin and I could provide the attentive service you deserve. We understand how challenging repairs and parts delays can be, and we’re grateful for the opportunity to keep you informed throughout the process. If you ever need anything in the future, please don’t hesitate to reach out. Michael Muldoon Service Manager 864-918-7012

March 11, 2025

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Employee Rating

Staff kept me informed of progress. Service manager is top notch. Some of the front line intake people were not as reliable in being responsive but were indeed very pleasant. More

by nursesharon
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Recommend Dealer
Yes
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Mar 11, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for your feedback! I’m so glad to hear that our team kept you informed and that you had a great experience with our service department. I appreciate your honest input regarding our front-line intake team—we’re always looking for ways to improve, and I’ll make sure to address this with the team. Your satisfaction is our priority, and I’d love the opportunity to ensure your next visit is even better. Please don’t hesitate to reach out if you ever need anything! Michael Muldoon, Service Manager | 864-918-7012

March 04, 2025

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Had a great time at parks the service was quick had coffee and they came and got me once the car was finished 10/10 More

by Jake Walker
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kris Smith, Mandie Chopin, Cody Curtis, Levin Hickman, Charlie Williams, Chris Sandridge, Dejuan Allen , Ike Walker was a great help

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Mar 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you so much for the awesome review! We love hearing that you had a great experience at Parks — from the quick service to enjoying some coffee while you waited. We’re glad we could make your visit so smooth and comfortable. We appreciate your 10/10 rating and look forward to welcoming you back next time! Michael Muldoon Service Manager 864-918-7012

March 03, 2025

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Employee Rating

Never installed fuel line correctly. Then never cleaned my truck after 40+ gallons of diesel fuel sprayed ALL OVERy 125k truck So disappointed this time.!!! More

by info@brittlyn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike was helpful... After all the bad.!

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Mar 05, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to share your experience. It was good speaking with you face to face, and I truly appreciate you giving me the opportunity to address your concerns directly. I understand how frustrating the situation was, and I’m glad we could come to an agreement to perform a complete detail for your truck the next time you’re in the area. Our goal is always to make things right, and I look forward to seeing you again so we can take care of that for you. Please don’t hesitate to reach out to me directly if you need anything in the meantime. Michael Muldoon Service Manager 864-918-7012

March 02, 2025

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Excellent all the way around. Super courteous people! A totally positive experience. I can not remember the gentleman’s name but he is fairly new to the dealership and is of Cuban More

by debzipp55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Stoufer, Donna Houlahan, Levin Hickman, Zack Perkins, Donovan Plank, Carlos Montijo, Harold Valez, Cameron Tompson, Gerald Acevedo

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Mar 04, 2025

Parks Ford Lincoln of Gainesville responded

Thank you for taking the time to provide your review! On behalf of my service team, we appreciate the opportunity to take care of your Hyundai! We are happy to hear about your experience and look forward to seeing you at your next service visit! Gerald Acevedo Service Manager

February 24, 2025

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I highly recommend mobile service to family and friends. This service was fast and convenient! More

by THLYNN9918
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Duke, Donna Houlahan, Cody Curtis, Levin Hickman, Zack Perkins, Donovan Plank, Carlos Montijo, Brad Ford

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January 31, 2025

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Employee Rating

Tried to change me for work I didn’t approve to be done after pick up More

by justinmarston096
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Eric Duke, Donna Houlahan, Cody Curtis, Levin Hickman, Carlos Montijo, Nick Burke, Brad Ford, Christain Butler, Gerald Acevedo

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