Michael Kratschmer

I brought in my 2022 Tucson for oil change in Jan 15. I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But he said the Tucson is not equipped with power window lock for rear seat. So I went home double check the car manual and sure that switches is to lock the rear seat window. What a mis-leading, his name is Kenneth Begeske. I called back to the dealer and someone helped me left a message to the manager, but no response until now. More

by Dan Verified Customer Verified Customer

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I thought they did a thorough job. Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before More

by KCADD66 Verified Customer Verified Customer

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Was night & day at Family, World was the worse dealer I have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter More

by eeltalk Verified Customer Verified Customer

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Service visit was for an oil change and the fuse recall. The job was quick as I waited and the waiting area is large and comfortable. The job was quick as I waited and the waiting area is large and comfortable. More

by worm52588 Verified Customer Verified Customer

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The Best Ever! Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. Awesome place to Buy A Car! Kristie.. Beautiful! She Goes Above and Beyond! If I ever buy another car, it will be from her.. More

by RIFFNLIX Verified Customer Verified Customer

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Family Hyundai has been great! The Parts Dept guys were very helpful and also facilitated the next step in directing me to schedule an appointment for my car. I brought my car in The Parts Dept guys were very helpful and also facilitated the next step in directing me to schedule an appointment for my car. I brought my car in for the appointment, and Chris exceeded my expectations in getting my car concerns taken care of. Now I trust Family Hyundai with any future car care issues. I would definitely recommend Family Hyundai to my friends and family. More

by JACKSONBETTY Verified Customer Verified Customer

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Customer service was great, my ride home and back was arranged and that was a huge convenience arranged and that was a huge convenience More

by Ali Verified Customer Verified Customer

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Service is always great, Mike, Joe and the whole team are awesome, they had my car looked and had fixed quick, the parts department always has what I need in stock. awesome, they had my car looked and had fixed quick, the parts department always has what I need in stock. More

by Marc D Verified Customer Verified Customer

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GREAT SERVICE. ALWAYS HELPING AND GIVING THE BEST ADVICE TO KEEP MY CAR RUNNING AND WOEKING PROPERLY. ALWAYS HELPING AND GIVING THE BEST ADVICE TO KEEP MY CAR RUNNING AND WOEKING PROPERLY. More

by e.klinckman1995 Verified Customer Verified Customer

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The service was on time. I was out in a fast time. And friendly. I like going to you guys. I was out in a fast time. And friendly. I like going to you guys. More

by MRSG5383 Verified Customer Verified Customer

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