Michael Imbrogno | Page 11
General Sales Manager
Ken Ganley Westside Imports
25730 Lorain Road
North Olmsted, OH 44070
325 Reviews
Write a Review325 Reviews of Michael Imbrogno
June 22, 2022
I believe your cars need more closely checked before you offer them for sale as used. Your service and sales had no clue the car I purchased had a broken windshield when I picked it up off your lot. I give offer them for sale as used. Your service and sales had no clue the car I purchased had a broken windshield when I picked it up off your lot. I give the credit for hopefully rectifying the situation (still waiting on a check). More
Other Employees Tagged: Bruce Green, Trey Keyes
May 13, 2022
My first experience with Volkswagen was phenomenon. Greg our sales guy Went above and beyond With all our wants and needs. I was able to get all the features I wanted and more!!!The finance team was al Greg our sales guy Went above and beyond With all our wants and needs. I was able to get all the features I wanted and more!!!The finance team was also very nice and helpful and answered all questions I had. Also I would say over all customer service was awesome. More
Other Employees Tagged: Greg Carnegie , Carlo Matos
May 13, 2022
Greg Carnegie was awesome in helping with transitioning to VW with my trade-in. He continues to answer whatever questions I may have whenever I may have them. He understood what I wanted when choosing a ve to VW with my trade-in. He continues to answer whatever questions I may have whenever I may have them. He understood what I wanted when choosing a vehicle and he definitely fulfilled it and more. His professionalism and personality are both attributes that every company should seek to have!!!! More
Other Employees Tagged: Greg Carnegie , Carlo Matos
April 27, 2022
Good Location. Very informed and pleasant sales/finance associates. Very easy transaction was performed at dealership Very informed and pleasant sales/finance associates. Very easy transaction was performed at dealership More
Other Employees Tagged: Asif Kassam, Sarah Talbott
March 25, 2022
They’ve been helpful and friendly. Staffing issues has slowed the service department. The service manager has answered my questions when I call for updates. Staffing issues has slowed the service department. The service manager has answered my questions when I call for updates. More
Other Employees Tagged: Heather LaBay, Scott Turney, August Zwierlein
March 18, 2022
Professional from start to finish. Worked very hard to get the car we wanted and a deal that could fit our budget. Worked very hard to get the car we wanted and a deal that could fit our budget. More
Other Employees Tagged: Sherry Workman, Robert Brown , Louis Cheers
March 17, 2022
I liked the dealership. Everyone I encountered was very nice and helpful. I would definitely refer them. It was very clean and didn’t feel like I was being treated like I Everyone I encountered was very nice and helpful. I would definitely refer them. It was very clean and didn’t feel like I was being treated like I was buying a car like I have been before at another car dealership. It wasn’t high pressure selling. More
Other Employees Tagged: Erin Bradford, Asif Kassam, Erin Bradford
March 02, 2022
Everyone made us feel welcomed. I came in feeling anxious and nervous and was soon at ease. Everyone from was so friendly. CJ Swander was our salesman, he asked what we were looking I came in feeling anxious and nervous and was soon at ease. Everyone from was so friendly. CJ Swander was our salesman, he asked what we were looking for, gathered our request and showed us what cars fit our wants and needs. CJ definitely knew his cars. He showed us the cars we were interested in and the different options we had between the cars. We made our decision, and the process began. We then talked to Amanda about our trade in, she was great! Then the financing part began, we talked with Mike in finance, he was awesome and explained everything thing to us in plain terms...lol. CJ then sent the car to detail got it ready to go and we were out the door with a new car. It was a long process, but everyone made this a great experience!! I have already recommended CJ to family and friends. Your dealership is 1 hour and 15 mins from our home, but it was so worth the trip! More
Other Employees Tagged: Stephanie Perry , CJ Swander

