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Michael Imbrogno

Overview Reviews (325)

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Michael Imbrogno

Michael Imbrogno | Page 12

General Sales Manager

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.4

325 Reviews

Overview Reviews (325)

4.4

325 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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325 Reviews of Michael Imbrogno

February 24, 2022

Dealership Rating

Employee Rating

Sonya was great and very attentive! Overall great experience! They worked with me to get me into what I wanted! Thank you! Overall great experience! They worked with me to get me into what I wanted! Thank you! More

by MRSASHIELDS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Douglas Boulanger, Sonja Jovanovic

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Feb 24, 2022 -

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Sonya! We are so glad to hear that she was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Volkswagen

February 17, 2022

Dealership Rating

Employee Rating

Sherry is fantastic! This is my second car that I have signed a lease on through the dealership and my experiences with everyone have always been wonderful. I even sent m This is my second car that I have signed a lease on through the dealership and my experiences with everyone have always been wonderful. I even sent my sister and parents to purchase a car through her! I cannot recommend Sherry enough. More

by EMILYEBROCK

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sherry Workman , Asif Kassam

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Feb 18, 2022 -

Ken Ganley Westside Imports responded

Emily, Thank you so much for taking the time to leave this review of Sherry and Ganley Westside Imports. We appreciate your loyalty and look forward to continuing to provide you with 5-star experiences. -Ganley Westside Subaru

February 12, 2022

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Employee Rating

For the second time in three years, Nicole made my purchase of a Subaru Forester a stress-free experience. I appreciate all the prep work that went into my transaction. All parties, including sales an purchase of a Subaru Forester a stress-free experience. I appreciate all the prep work that went into my transaction. All parties, including sales and finance, had everything ready to go. I spent only half an hour in the dealership and left with a brand new Forester Wilderness that I absolutely love. More

by Daniel

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Robert Brown , Nicole Dell'Anno

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Feb 14, 2022 -

Ken Ganley Westside Imports responded

Hi Daniel, we're happy you found our staff to be so supportive during your experience here at Ganley Westside Hyundai. We look forward to your next visit! Take care!

February 03, 2022

Dealership Rating

Employee Rating

Very good service. Knowledgeable salesman.We were Very good service. Knowledgeable salesman. We were pleased with the overall hassle free experience.. Would recommend Ganley Westside Imports to famil Very good service. Knowledgeable salesman. We were pleased with the overall hassle free experience.. Would recommend Ganley Westside Imports to family and friends. More

by CJSCULLIN

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jesse Hales , Kevin Amolsch

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Feb 03, 2022 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

January 22, 2022

Dealership Rating

Responsive. Able to meet my needs when others weren’t. Amanda was awesome!!!I was so appreciative of how I was treated there. Amanda was awesome!!!I was so appreciative of how I was treated there. More

by LANESTRAUSS

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Amanda Meadows, Jesse Hales

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Jan 25, 2022 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 13, 2022

Dealership Rating

Salesman Billy is speciall knowledgeable patient n a pleasure to deal with n have recommended him too friends pleasure to deal with n have recommended him too friends More

by RONJJAMES

Verified Customer

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Trey Keyes

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Jan 14, 2022 -

Ken Ganley Westside Imports responded

Ron, Thank you so much for taking the time to leave this review of Billy and Ganley Westside Imports. We appreciate your loyalty and referrals, we look forward to continuing to provide you with 5-star experiences. -Ganley Westside Imports

Jan 15, 2022 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Westside Volkswagen! Thanks again for the recommendation, and have an amazing day!

January 07, 2022

Dealership Rating

Employee Rating

Great service and patience! Everyone was so welcoming. I left more than happy with no questions. left more than happy with no questions. More

by LATICIA3

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Greg Carnegie , Billy Loesch

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Jan 10, 2022 -

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5-star experiences in the future! -Ganley Westside Imports

December 03, 2021

Dealership Rating

Employee Rating

My service writer is the Best…PERIOD. He is the best service writer you have. Do not let him leave. Pay him to stay if needed. Greg is, hands down, the BEST service writer you have. Do not let him leave. Pay him to stay if needed. Greg is, hands down, the BEST More

by DAVIDBRENNEIS

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Ben Stroh , Kyle Hogue, Greg Kerro, Terry Maxson

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Dec 06, 2021 -

Ken Ganley Westside Imports responded

David, Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Greg and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Volkswagen

November 26, 2021

Dealership Rating

Employee Rating

The only dealership I found that was fair. Even the online trade quote was accurate. Just remember you need to be honest with yourself too! So happy, we ended up buying two Certified Imprezas. online trade quote was accurate. Just remember you need to be honest with yourself too! So happy, we ended up buying two Certified Imprezas. More

by DADDYHULEC

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kyrstin Sparenga, Stephanie Perry , Scott Turney

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Nov 26, 2021 -

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Imports

November 05, 2021

Dealership Rating

Employee Rating

Outstanding people snd service provided from all departments. A Seamless buying experience. Couldn’t be more pleased. departments. A Seamless buying experience. Couldn’t be more pleased. More

by MARYKINCAID

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sherry Workman , Asif Kassam

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Nov 07, 2021 -

Ken Ganley Westside Imports responded

Hi Marykincaid, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!