

Dealership Experience
12 yrs, 6 mos
Industry Experience
30 yrs, 2 mos
Specialties & Trainings
Certifed Buick, GMC and Pre-Owned Vehicle Salesperson
30 Reviews
Write a Review30 Reviews of Michael Croom
August 30, 2025
Nicole was extremely helpful and knowledgeable about the vehicle. The car was sold before we were ready to purchase and she and the Manager went out of their way to find another for us. The staff at Jay Bui vehicle. The car was sold before we were ready to purchase and she and the Manager went out of their way to find another for us. The staff at Jay Buick made us feel like family! More
Other Employees Tagged: Kevin Walter, Mark Timen , Nicole
August 28, 2025
Mike worked with Naldo and we really appreciated both of them and their involvement. I will say we are not happy to have to wait over a week to have a most likely faulty back safety sensor to be LOOKED A them and their involvement. I will say we are not happy to have to wait over a week to have a most likely faulty back safety sensor to be LOOKED AT on a car that was TWO DAYS OLD! The answer from someone in service was "sometimes it is the weather!" Please! That's not a valid answer and an insult to our intelligence and experience. We have had two previous enclaves and the safety sensors all worked for five years throughout all weather situations. The wait and snack area is really underwhelming compared to Aurora Ram and Tim Lally. At least refill the snacks while people are waiting for their repairs. I think the Floor Mgr. is Dalton? and he was very helpful and nice. More
Other Employees Tagged: Michelle in Warranty was great and so was Naldo. Very professional and forthcoming.
August 22, 2025
Michael is very skilled at selling cars and experienced. We also really like Naldo and his quiet manner and principles. We really appreciated Melissa and how easy she made the form signing. This is our 4 We also really like Naldo and his quiet manner and principles. We really appreciated Melissa and how easy she made the form signing. This is our 4th Buick that we have purchased from Jay Buick. More
August 18, 2025
Everyone was very kind and very helpful. They were able to get the job done quickly and explain the work they were doing! They were able to get the job done quickly and explain the work they were doing! More
Other Employees Tagged: Kevin Walter, Mark Timen
August 18, 2025
Great experience. Quick and professional service. Very Friendly and my salesperson cam back and said hi to my while I was waiting. Quick and professional service. Very Friendly and my salesperson cam back and said hi to my while I was waiting. More
Other Employees Tagged: Kevin Walter, Mark Timen
August 17, 2025
Excellent is all could say, I will be doing all my service at Jay for now on. service at Jay for now on. More
Other Employees Tagged: Kevin Walter, Mark Timen
August 14, 2025
I don’t like to take time to give reviews, Brian did a wonderful job for me. Five stars. wonderful job for me. Five stars. More
Other Employees Tagged: Kevin Walter, Mark Timen

