Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.8
51 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

30 yrs, 5 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.8

51 Reviews

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51 Reviews of Michael Croom

December 17, 2025

Dealership Rating
Employee Rating

This Dealership is excellent service staff are always polite and courteous never have a problem. More

by adaworley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2025

Dealership Rating
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Great customer service. Very helpful in making my purchase, everyone was very helpful and considerate More

by ron_mckalik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

December 02, 2025

Dealership Rating
Employee Rating

Very friendly and informative team. This is a clean facility with a very nice waiting area. I am a long time customer More

by steved324
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

November 28, 2025

Dealership Rating
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They were very professional and thorough. They were done in no time at all. They were also very attentive. More

by rosiet100
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

November 25, 2025

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Very pleased with my vehicle and I appreciate the help I received from the employer there More

by polished2488
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

November 21, 2025

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Employee Rating

It don't matter the cost of the vehicle, after is out of the dealer they don't care about it anymore. had really experienced with my ultimate denali they treated like is another particular car.😡😡😡😡 More

by clevelandfoamandroofing
Recommend Dealer
No

Other Employees Tagged: Kevin Walter, Mark Timen , who ever is in charge of the service department also his boss

November 17, 2025

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Employee Rating

I’ve always had a good experience at the dealership and they do show good relations. This is my second car I bought there. More

by DFSMITH44
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

November 15, 2025

Dealership Rating
Employee Rating

They are great! We will only go to them for our car’s service. Thank you More

by pweissflynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David

November 08, 2025

Dealership Rating
Employee Rating

They were veryFriendly, my service person explained everything. The Waiting room was clean and comfortable More

by CANNMCINTYRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

November 02, 2025

Dealership Rating
Employee Rating

So kind, understanding, and patient. Very nice staff and I walked out with my dream car! One of the best dealerships in Ohio! More

by chauntellejacobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

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