Michael Croom
Michael Croom at Jay Buick GMC

Michael Croom

Assistant Sales Manager

Jay Buick GMC

18800 Rockside Rd
Bedford, OH 44146

Contact Me
4.8
42 Reviews

Dealership Experience

12 yrs, 8 mos

Industry Experience

30 yrs, 4 mos

Specialties & Trainings

Certifed Buick, GMC and Pre-Owned Vehicle Salesperson

4.8

42 Reviews

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42 Reviews of Michael Croom

November 02, 2025

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Employee Rating

So kind, understanding, and patient. Very nice staff and I walked out with my dream car! One of the best dealerships in Ohio! More

by chauntellejacobs
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

October 28, 2025

Dealership Rating
Employee Rating

Always excellent. Easy to schedule, and they make the experience as pain free as possible. More

by K.PAPESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

October 27, 2025

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Employee Rating

I was well satisfied with my sales person and I would highly recommend all of my friends to Michael Croom!💕 More

by dianehancock1960
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

October 27, 2025

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Great service and well appreciated Always be glad to come to get my car service!👍🏿 More

by EDNA46071
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter

October 11, 2025

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The team was kind and courteous, they communicated the service and timeline on when my vehicle would be ready very well More

by Buickowner216
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

October 05, 2025

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Very respectful he knows what he doing he got what I wanted in car price More

by kimbobbitt111
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

October 02, 2025

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Great company, great salesman. He showed up on his day off to deliver my vehicle. I aspire to be like him More

by SOOPA216
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Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

October 01, 2025

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Everyone is always professional, friendly and helpful no matter the department. They always make you feel welcome. More

by dmhairston
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Walter, Mark Timen

October 01, 2025

Dealership Rating
Employee Rating

Good customer service and great professional service on my car and the wait time was good More

by timmbland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Timen

September 30, 2025

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Employee Rating

Thank you Nick, Michelle and Mike for a seamless experience, great service all around from everybody More

by j.gennaro
Sales Price Transparency
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Recommend Dealer
Yes
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