Michael Cook
Michael Cook at Freeway Toyota of Hanford

Michael Cook | Page 4

Service Manager

Freeway Toyota of Hanford

1835 Glendale Ave
Hanford, CA 93230

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4.5
34 Reviews

Dealership Experience

14 yrs, 8 mos

Industry Experience

26 yrs, 10 mos

Languages Spoken

English English

4.5

34 Reviews

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34 Reviews of Michael Cook

June 18, 2026

Dealership Rating
Employee Rating

I had a great experience at this dealership. The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and ques More

by Alexandra Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Freeway Toyota of Hanford responded

Your kind words mean a lot to our team. We’re happy we could provide a welcoming atmosphere and address all your questions while servicing your Toyota 4Runner. Thank you for recommending us and we look forward to caring for your vehicle again. Juan Roman General Manager juan.roman@freewaytoyota.com

June 17, 2026

Dealership Rating
Employee Rating

The service staff is very knowledgeable about the working of all their vehicles that they service. More

by kat1angel54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Freeway Toyota of Hanford responded

Knowing our team’s deep understanding of each vehicle gave you confidence is wonderful. We’re pleased you felt assured leaving your Toyota Pickup Truck in our care. Thank you for the five-star rating. Juan Roman General Manager juan.roman@freewaytoyota.com

June 15, 2026

Dealership Rating
Employee Rating

Locally operated, easy to schedule maintenence appointments. Pleasant waiting area while your vehicle is being serviced, water, coffee and snacks available. More

by go40sterling
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Freeway Toyota of Hanford responded

Thank you for your great review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Freeway Toyota of Hanford. Juan Roman General Manager juan.roman@freewaytoyota.com

June 11, 2026

Dealership Rating
Employee Rating

made an appointment for a smog check on my Prius, showed up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed a More

by dmwood001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Freeway Toyota of Hanford responded

Arriving early set the stage for a smooth Toyota Prius v smog check, and it’s great to hear it went well. Michael was pleased to offer a cool seating area away from the heat and provide a clear briefing before you headed out. Thank you for sharing your feedback. Juan Roman General Manager juan.roman@freewaytoyota.com

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