Michael Cook | Page 3

The people I have worked with are awesome! Collin, Van fantastic! The quality of the work is less than appealing. The rack and pinion were changed. It was required I changed the power steeri Collin, Van fantastic! The quality of the work is less than appealing. The rack and pinion were changed. It was required I changed the power steering fluid. Then after it’s repaired no power steering and still pulling to the right. This is my first Toyota and may be my last. Hopefully better things to come! More

by gomesmatthew Verified Customer Verified Customer

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Good service and friendly staff very knowledgeable and helpful . Willing to accommodate time and availability helpful . Willing to accommodate time and availability More

by Roger Galamgam Verified Customer Verified Customer

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Service was on-time and rhe safety report was explained by Jose. See you in January. by Jose. See you in January. More

by vjblack1950 Verified Customer Verified Customer

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Great communication. I like the video you provide going over the vehicle. Great service and accommodation. I like the video you provide going over the vehicle. Great service and accommodation. More

by kindred559 Verified Customer Verified Customer

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Poor customer service no one available service desk. Cashier refused to call anyone. So unprofessional. Cashier refused to call anyone. So unprofessional. More

by SARA_LOERA Verified Customer Verified Customer

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Michael Cook and the whole service crew are outstanding. They get me in and out quickly and do the exact work as described. Bought my Tundra there in 2019 and always have the service team at Freeway Toyota They get me in and out quickly and do the exact work as described. Bought my Tundra there in 2019 and always have the service team at Freeway Toyota service my truck. If I'm every in the market for a new car Toyota in Hanford will get my business strictly because of the service team. More

by EARTHSHAKER01 Verified Customer Verified Customer

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Logan was very pleasant and nice to work with. He was able to successfully sell me the car I really wanted (color and all) AND got it to me next day. I've been coming to Freeway Toyota of Hanford He was able to successfully sell me the car I really wanted (color and all) AND got it to me next day. I've been coming to Freeway Toyota of Hanford for a couple years now for services, and I plan on continuing. More

by Cynthiamaecooley Verified Customer Verified Customer

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Staff was accommodating and informative during the repair process. Will continue to trust them with my future services. Mike Cook was helpful as well as advisor Collin and technician Hugo. process. Will continue to trust them with my future services. Mike Cook was helpful as well as advisor Collin and technician Hugo. More

by edgargsanchez Verified Customer Verified Customer

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Every person I encountered were kind, professional, and extremely helpful. They provide excellent service every time I need them. I will not take my car anywhere else. extremely helpful. They provide excellent service every time I need them. I will not take my car anywhere else. More

by STEPHSCHWABDIR Verified Customer Verified Customer

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Poor communication and recommended service that had already been done at another dealership. Advisor said t was recommended by mileage, NOT BECAUSE OF ACTUAL NEED! It makes me wonder, who is actually l already been done at another dealership. Advisor said t was recommended by mileage, NOT BECAUSE OF ACTUAL NEED! It makes me wonder, who is actually looking g at our vehicle? Who is looking at history done at other times? It took almost 3 hours for an oil change and tire rotation. We had an appointment and were on time. More

by revkspugh Verified Customer Verified Customer

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