Michael Cook

I have bought two cars from this dealer and had good experiences with sales staff both times. I have gotten excellent service from their Service Department staff who are competent, knowledgeable, and fr experiences with sales staff both times. I have gotten excellent service from their Service Department staff who are competent, knowledgeable, and friendly. More

by LINDA_TUCKER Verified Customer Verified Customer

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Mike Hathaway went above and beyond to help me out and get the car repair completed! get the car repair completed! More

by IHAVEANIMALS Verified Customer Verified Customer

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First of all I lost my free oil/ tire rotations! Which I feel is unfair. I’m still the owner of the car it should still be honored. I will look further into this. 2nd my oil change only, with me wai Which I feel is unfair. I’m still the owner of the car it should still be honored. I will look further into this. 2nd my oil change only, with me waiting took 2hours! I was told 1 hour and15 mins.! My service writer had her lunch in hand from a drive through after I complained to the service manger it had been two hours. Not good! And I will go to higher ups about losing my oil changes. More

by KSILVERMAN59 Verified Customer Verified Customer

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I had an appointment for a tire rotation and I arrived on time. I had to wait for 40 minutes before I was able to check in and see an advisor. And then they started work on my car. That is a disrespectful time. I had to wait for 40 minutes before I was able to check in and see an advisor. And then they started work on my car. That is a disrespectful waste of my time. The check in process with an appointment should be much much faster - no more than 10 minutes to see an advisor. Why make an appointment if I have to wait 40 minutes? They need to fix the check in process. It's horrible. More

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wait time is way to long sometimes for small jobs and communication needs to be better communication needs to be better More

by VANESROSAS88 Verified Customer Verified Customer

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Tires are more expensive than I expected but very necessary. Appreciated the offer of a car till mine was ready. Employees at Freeway Toyota are great. necessary. Appreciated the offer of a car till mine was ready. Employees at Freeway Toyota are great. More

by j_harader Verified Customer Verified Customer

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I had an excellent experience at Freeway Toyota of Hanford. The service team was professional, friendly, and efficient. They clearly explained the cost of service and completed the work on my vehicle Hanford. The service team was professional, friendly, and efficient. They clearly explained the cost of service and completed the work on my vehicle quickly without sacrificing quality. I felt well taken care of throughout the entire process, and the pickup and delivery were smooth and convenient. I highly recommend their service department to anyone looking for reliable and courteous automotive care. More

by mindatom Verified Customer Verified Customer

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Muy buen servicio no de moderaron en la espera muy satisfecho con todo el trato satisfecho con todo el trato More

by ernesto.m130 Verified Customer Verified Customer

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Just got a new battery last month, but apparently it was a fluke. At any rate Toyota replaced it free of charge, and I was back on the road again. a fluke. At any rate Toyota replaced it free of charge, and I was back on the road again. More

by ROMATO Verified Customer Verified Customer

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Great service will tell all my friends to go there everyone is so nice and I like the snacks they provide for there customers. everyone is so nice and I like the snacks they provide for there customers. More

by MARKSMALLS115 Verified Customer Verified Customer

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