Michael Cook
Michael Cook at Freeway Toyota of Hanford

Michael Cook

Service Manager

Freeway Toyota of Hanford

1835 Glendale Ave
Hanford, CA 93230

Contact Me
4.3
7 Reviews
4.3

7 Reviews

Write a Review

7 Reviews of Michael Cook

July 02, 2026

Dealership Rating
Employee Rating

Staff was accommodating and informative during the repair process. Will continue to trust them with my future services. Mike Cook was helpful as well as advisor Collin and technician Hugo. More

by edgargsanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Roman , Hugo Lemus

Jul 02, 2026

Freeway Toyota of Hanford responded

It’s great to know our team’s accommodating and informative approach met your expectations during your Prius repair. Thank you for trusting us with your future service needs. Juan Roman General Manager juan.roman@freewaytoyota.com

June 28, 2026

Dealership Rating
Employee Rating

Every person I encountered were kind, professional, and extremely helpful. They provide excellent service every time I need them. I will not take my car anywhere else. More

by STEPHSCHWABDIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassandra

Jun 29, 2026

Freeway Toyota of Hanford responded

Thanks for sharing about your experience with Freeway Toyota of Hanford. We appreciate your business and hope to see you again soon! Juan Roman General Manager juan.roman@freewaytoyota.com

June 27, 2026

Dealership Rating
Employee Rating

Poor communication and recommended service that had already been done at another dealership. Advisor said t was recommended by mileage, NOT BECAUSE OF ACTUAL NEED! It makes me wonder, who is actually l More

by revkspugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2026

Freeway Toyota of Hanford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you. Juan Roman General Manager juan.roman@freewaytoyota.com

June 18, 2026

Dealership Rating
Employee Rating

I had a great experience at this dealership. The staff was very welcoming and provided excellent hospitality throughout the process. They took the time to understand my concerns, needs, and ques More

by Alexandra Soto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2026

Freeway Toyota of Hanford responded

Your kind words mean a lot to our team. We’re happy we could provide a welcoming atmosphere and address all your questions while servicing your Toyota 4Runner. Thank you for recommending us and we look forward to caring for your vehicle again. Juan Roman General Manager juan.roman@freewaytoyota.com

June 17, 2026

Dealership Rating
Employee Rating

The service staff is very knowledgeable about the working of all their vehicles that they service. More

by kat1angel54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Freeway Toyota of Hanford responded

Knowing our team’s deep understanding of each vehicle gave you confidence is wonderful. We’re pleased you felt assured leaving your Toyota Pickup Truck in our care. Thank you for the five-star rating. Juan Roman General Manager juan.roman@freewaytoyota.com

June 15, 2026

Dealership Rating
Employee Rating

Locally operated, easy to schedule maintenence appointments. Pleasant waiting area while your vehicle is being serviced, water, coffee and snacks available. More

by go40sterling
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Freeway Toyota of Hanford responded

Thank you for your great review. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Freeway Toyota of Hanford. Juan Roman General Manager juan.roman@freewaytoyota.com

June 11, 2026

Dealership Rating
Employee Rating

made an appointment for a smog check on my Prius, showed up 30minutes early, was greeted and asked to wait in the cool waiting room instead of waiting in the hot sun, whwn car was completed I was briefed a More

by dmwood001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Freeway Toyota of Hanford responded

Arriving early set the stage for a smooth Toyota Prius v smog check, and it’s great to hear it went well. Michael was pleased to offer a cool seating area away from the heat and provide a clear briefing before you headed out. Thank you for sharing your feedback. Juan Roman General Manager juan.roman@freewaytoyota.com

Dealership Inventory (96 Vehicles)

new 2026 Toyota Camry car, priced at $35,206
2026 Toyota Camry
new
Dark Cosmos exterior
Automatic
Front-wheel Drive
used 2024 Ford Mustang car, priced at $41,988
2024 Ford Mustang
used
RACE RED exterior
Automatic
Rear-wheel Drive
used 2021 Kia K5 car, priced at $20,350
2021 Kia K5
used
Everlasting Silver exterior
Automatic
Front-wheel Drive
used 2020 Chrysler Pacifica car, priced at $13,394
2020 Chrysler Pacifica
used
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra car, priced at $65,494
2026 Toyota Tundra
new
Ice Cap exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $45,248
2026 Toyota Tacoma
new
Underground exterior
Automatic
Four-wheel Drive