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Megan Barnes
32 Reviews
As the Service Assistant at Grote Mitsubishi, I am passionate about delivering exceptional customer service and ensuring every customer feels welcome and valued in our service department. I take pride in answering all customer calls promptly and scheduling vehicle services at their earliest convenience to accommodate their busy lives. In my role, I work closely with our Service Writer, Zach, to assist in daily operations while continuously expanding my knowledge of the automotive service industry. My responsibilities include writing purchase orders (POs) and repair orders (ROs), maintaining a clean and inviting service area, and keeping customers updated on repair timelines to ensure a smooth and transparent experience. Additionally, I handle cashiering duties and am always ready to assist with anything that contributes to the efficiency and success of our department.
Read moreDealership Experience
2 yrs, 5 mos
Industry Experience
2 yrs, 5 mos
Languages Spoken
English
32 Reviews
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32 Reviews of Megan Barnes
July 13, 2025
They are sort of expensive for maintenance services. I would say the work done is decent, although my service light is still on. I would say the work done is decent, although my service light is still on. More
by micquail_kizer
Verified CustomerOther Employees Tagged: Zach Burdette
July 12, 2025
Appreciate you guys. Always fast efficient and do a great job thank you thank you will be buying my next vehicle from you guys as well Always fast efficient and do a great job thank you thank you will be buying my next vehicle from you guys as well More
by wilcoxleila
Other Employees Tagged: Zach Burdette
June 20, 2025
Great service. Very friendly employees and they answer all your questions. Very pleased with there work. Very friendly employees and they answer all your questions. Very pleased with there work. More
by clydenumber1dog
Other Employees Tagged: Zach Burdette
June 20, 2025
Good service and great people to work with. I will always support and recommend you. I will always support and recommend you. More
by wschwartz0
Other Employees Tagged: Fred Grote, Patrick Lyons, Anthony Young, Zach Burdette, Cayler Miner, Johnathan Driscoll, Jennifer Keller
June 18, 2025
Srv Advisor, Zach was amazing. There are no MItsubishi dealerships in my area so I have about a 2 hour drive and Zach couldn't have been more sympathetic. He kept in constant con There are no MItsubishi dealerships in my area so I have about a 2 hour drive and Zach couldn't have been more sympathetic. He kept in constant contact with me, notifying me when parts arrived so I wasn't making an unnecessary trip. He was extremely busy but took the time to answer my questions without making me feel like I had to rush. I can't say enough positive things about him and his team. Even Megan the receptionist was cheerful and helpful. What a great staff!!! More
by pbovia
Other Employees Tagged: Zach Burdette
May 23, 2025
I come from Huntington for service to my vehicle and am always treated with respect. always treated with respect. More
by renee.webb
Other Employees Tagged: Zach Burdette
May 22, 2025
Haven't had the vehicle for 2 weeks and it's been in for repairs once and now second time coming up. Not too happy with the way vehicle is performing. Stuck with vehicle for 6 yrs and wanna make sure it's repairs once and now second time coming up. Not too happy with the way vehicle is performing. Stuck with vehicle for 6 yrs and wanna make sure it's reliable. We would love to be put in something else if this will be an ongoing problem. The vehicle vibrates when excelerating sitting in the back seat you can feel it more. More
by studlight_cowboy46747
Other Employees Tagged: Fred Grote, Zach Burdette, Johnathan Driscoll , Jennifer Keller
April 23, 2025
Very good experience. Everyone professional and had a sense of concern and urgency. Thank you Everyone professional and had a sense of concern and urgency. Thank you More
by Lisahughes1957
Other Employees Tagged: Zach Burdette
April 07, 2025
The service was prompt and willingness to answer any questions and concerns I inquired about. questions and concerns I inquired about. More
by theresastapleton18
Other Employees Tagged: Zach Burdette
April 03, 2025
They were very nice and extremely helpful. I got help setting up my settings today I got help setting up my settings today More
by hlyrich
Other Employees Tagged: Kris Cossairt, Arnoldo Garcia, Johnathan Driscoll, Jennifer Keller , Justin Harmon
Dealership Inventory (179 Vehicles)
2019 Chevrolet Silverado 1500
used
Northsky Blue Metallic exterior
Automatic
Four-wheel Drive
