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Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 2

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
232 Reviews
4.6

232 Reviews

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232 Reviews of Maxwell Munsell

June 19, 2026

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Employee Rating

They kept me informed about the issues and possible solutions. I liked the service. Thanks More

by jane.islo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

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Jun 19, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for noting how we kept you informed about your Mazda CX-5’s issues and possible solutions. We’re pleased you liked the service experience with our team. We appreciate your 5-star rating and look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

June 18, 2026

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Employee Rating

courteous. Service took longer than anticipated but agent failed to communicate that with me which was frustrating. A minute of his time explaining would have g More

by Ghassankorban1961
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

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Jun 18, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We hope to see you again! Nick Saidai nick.saidai@russdarrow.com

June 17, 2026

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Employee Rating

As always, accommodating. Maxwell is my to go person. He is friendly, always looking out for what I need to make my vehicle run better. More

by DISARROJOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 17, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for sharing how accommodating and attentive Maxwell has been with your Mazda CX-5 service. It’s rewarding to know he looks out for your vehicle’s performance needs. We appreciate your continued trust and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

June 17, 2026

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I went to Russ Darrow Mazda greenfield for an oil change plus a tire rotation. More

by ASHLEY.BERGMANN
Recommend Dealer
Yes
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Jun 18, 2026

Russ Darrow Mazda of Greenfield responded

Ashley, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

June 16, 2026

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Employee Rating

The customer service was excellent. I like seeing the video of the actions taken on the car. More

by CHRIS.DEROSIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

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Jun 16, 2026

Russ Darrow Mazda of Greenfield responded

We’re delighted the service experience on your Mazda CX-50 exceeded your expectations. Being able to share those videos helps you see exactly what work was done, and we’re glad you found that helpful. Let us know if there’s anything else we can do for your CX-50. Nick Saidai nick.saidai@russdarrow.com

June 16, 2026

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Employee Rating

I'm very pleased with my Mazda dealership. I always get the appointment I want. They take excellent care of my car and they send me this neat little video. There's a nice, comfortable waiting More

by MERC1151
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Ethan

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Jun 16, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad appointments suit your schedule and that your Mazda CX-5 always receives excellent care. It’s rewarding to know the video updates and comfortable waiting room with snacks enhance your visit. Thank you for the five-star rating. Nick Saidai nick.saidai@russdarrow.com

June 07, 2026

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I made an appointment for new tires and was able to get in soon. The service was not long either. Everyone is always pleasant and helpful. More

by CBOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for noting how quickly we got your Mazda5 in for new tires and that our team remained pleasant and helpful. Maxwell and the rest of our staff look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

June 05, 2026

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Employee Rating

Respectful, truthful, compassionate, willing to explain and answer questions. Appreciated car wash, tire pressure check, and fluid topping. It was nice to have a cup of tea & a snack. One word for Maxwell, More

by LBLASEZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for sharing your positive service experience on your Mazda CX-5. We’re glad the car wash, tire pressure check and fluid top-off met your expectations, and delighted the tea and snack added extra comfort. Maxwell will be honored by your excellent feedback. Nick Saidai nick.saidai@russdarrow.com

May 31, 2026

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Employee Rating

Everything went smoothly and quickly. No complaints. The woman who does the service payments was very helpful. More

by Nwulf9
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

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May 31, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for your feedback on your Mazda CX-50 service. We’re glad Maxwell handled the payment process swiftly and made your visit smooth and without hassle. Nick Saidai nick.saidai@russdarrow.com

May 30, 2026

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Employee Rating

Maxwell takes care of all the little details. He goes above and beyond just customer service More

by SDAHLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

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May 31, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for recognizing Maxwell’s dedication during your Mazda CX-5 service. We’re pleased he exceeded expectations and ensured every detail was handled. We look forward to serving you again. Nick Saidai nick.saidai@russdarrow.com

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