Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
248 Reviews
4.6

248 Reviews

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248 Reviews of Maxwell Munsell

September 10, 2026

Dealership Rating
Employee Rating

Very disappointed! Shop said my car was ready when I went to pick it up the same problem existed. More

by brownshalonda4
Service Price Transparency
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Recommend Dealer
No

August 29, 2026

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1:45 appointment - finally finished at 4:15 Ridiculously long Left the back seat down for some reason and didn’t put the cover back on the hatch mechanism Now I remember why I started goin More

by withakdamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Obernberger

Sep 05, 2026

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Nick Saidai nick.saidai@russdarrow.com

August 27, 2026

Dealership Rating
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Fast and efficient. Exceeds expectations. Staff is courteous and knowledgeable. Waiting room is pleasant. Thanks. More

by LLwheels
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Aug 27, 2026

Russ Darrow Mazda of Greenfield responded

Knowing the service on your Mazda3 was fast, efficient, and exceeded your expectations means a lot to our service team. We’re also glad you found our staff courteous and the waiting area pleasant. Nick Saidai nick.saidai@russdarrow.com

August 18, 2026

Dealership Rating
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Service desk associate was very polite. Routine service and tire patch were performed well and rather quick. More

by Cady O
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Aug 18, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad our service desk associate provided courteous assistance. Your feedback that the routine service and tire patch were completed promptly means a lot to our service team. Nick Saidai nick.saidai@russdarrow.com

August 12, 2026

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Great service, quick turn around on the vehicle. Definitely recommend Mazda in greenfield. Always looking out for the customer. More

by austin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Aug 13, 2026

Russ Darrow Mazda of Greenfield responded

Thanks for recommending our service and for the five-star rating. Hearing that our quick turnaround and customer focus hit the mark during the service on your Mazda CX-30 means a lot to us. Nick Saidai nick.saidai@russdarrow.com

August 11, 2026

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Very friendly, helpful and thorough in their work. I like that they send a video explaining everything. More

by bluhm5
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Aug 11, 2026

Russ Darrow Mazda of Greenfield responded

It’s rewarding to know you found the service on your Jeep Wrangler welcoming, supportive, and detailed. We’re glad the video explanation clarified every step. Nick Saidai nick.saidai@russdarrow.com

August 11, 2026

Dealership Rating
Employee Rating

Great service. Very good information about what the car needs to get fixed. Did wok in a timely basis. More

by ACOSTA.ALMA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Russ Darrow Mazda of Greenfield responded

Your note about the clear information on repair needs highlights our service team’s commitment to transparency. We’re pleased we could complete the work promptly on your Mazda CX-9. Maxwell appreciates your kind review. Nick Saidai nick.saidai@russdarrow.com

August 09, 2026

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Couldn’t ask for better service to everyone thank you Russ Darrow! Highly recommend this to everyone! More

by Alfredo P.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Aug 09, 2026

Russ Darrow Mazda of Greenfield responded

Knowing our service for your Mazda CX-5 met your expectations is very rewarding. Your recommendation to others means a lot to our service department. Nick Saidai nick.saidai@russdarrow.com

August 08, 2026

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Employee Rating

I loved the atmosphere there. The service dept guys were super welcoming and the video they sent on the progress of my vehicle was great. The waiting area was very comfortable and More

by DiMoo
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Aug 08, 2026

Russ Darrow Mazda of Greenfield responded

Hearing that our video updates on your Mazda CX-5’s progress kept you informed means a lot to our service department. We’re also pleased the welcoming atmosphere and comfortable waiting area offered a unique experience. Nick Saidai nick.saidai@russdarrow.com

August 07, 2026

Dealership Rating
Employee Rating

Quick, responsive, on time appointment and excellent car viewing in the showroom with. Great salesman More

by Kattheisen53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2026

Russ Darrow Mazda of Greenfield responded

We’re pleased the service appointment went smoothly and our showroom setup made viewing your Mazda CX-5 easy. Maxwell is glad he could help, and your kind words mean a lot to us. Nick Saidai nick.saidai@russdarrow.com

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