Matt O'Brien
Matt O'Brien at York Chrysler Dodge Jeep Ram of Plainfield

Matt O'Brien | Page 3

Service Advisor

York Chrysler Dodge Jeep Ram of Plainfield

2695 E Main St
Plainfield, IN 46168

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4.6
101 Reviews
4.6

101 Reviews

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101 Reviews of Matt O'Brien

August 28, 2024

Dealership Rating
Employee Rating

I continue to use the service department because I feel that I am treated honestly and respectfully. More

by JJN5930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins

Aug 28, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

It's great to hear that Matt, Brooke, and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield! Jamie Freeman Service Manager

August 26, 2024

Dealership Rating
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Matt and team work diligently to take care of our fleet and we are very grateful More

by ACCOUNTING11
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 27, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

We are very happy to hear that Matt and the team have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jamie Freeman Service Manager

August 24, 2024

Dealership Rating
Employee Rating

The people there are going the extra mile in making sure your needs are met More

by Buck2861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Freeman, Brooke Higgins , Josh Herington

Aug 25, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

August 23, 2024

Dealership Rating
Employee Rating

I was proud of the service that was provided by you and your team it was very good More

by richard.ottinger5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Clos, Josh Frick, Jamie Freeman, Brooke Higgins , Josh Herington, Cathy Lammer, Ramses Margary, Chris Potter, Miguel Squadrito

Aug 25, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thanks, Richard, for sharing about your experience with York Chrysler Dodge Jeep Ram of Plainfield. We appreciate your business and hope to see you again soon! Jamie Freeman Service Manager

August 22, 2024

Dealership Rating
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They went beyond all expectations to take care of me. Their service is extremely good. More

by RIKCHSBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brooke Higgins , Josh Herington, Miguel Squadrito

Aug 23, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jamie Freeman Service Manager

August 21, 2024

Dealership Rating
Employee Rating

In the 3 months that they had my jeep in the shop to replace the motor they ripped one of my leather seats and scratched my front bumper they did a bad repair job on the leather seat and would not pay t More

by adamratcliff2326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Squadrito

Aug 24, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

We're sorry to hear about your experience, Adam, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Josh Frick General Manager jfrick@yorkautomotive.com

August 17, 2024

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Employee Rating

They do their best to get my emergency vehicle in and out in a timely manner. Sometimes they have to keep it longer than I like due to parts availability or other issues beyond their control. Matt O’Brien More

by msinger3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you for yoru kind words for matt and our team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

July 31, 2024

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Employee Rating

Great service. Very good communication. About car when it was being service. Would recommend York at anyone More

by chris.hummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Clos, Josh Frick, Jamie Freeman , Josh Herington, Cathy Lammer, Ramses Margary, Wes Martin, Chris Potter, Miguel Squadrito

Aug 01, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review, Chris! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 31, 2024

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Employee Rating

Got me in and out quickly. Friendly staff and helpful. Would recommend to my friends. More

by mhummel36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Herington, Wes Martin, Miguel Squadrito

Aug 01, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at York Chrysler Dodge Jeep Ram of Plainfield to be a positive one. Please don't hesitate to reach out if you need anything else. Jamie Freeman Service Manager

July 09, 2024

Dealership Rating
Employee Rating

Always helpful. The Yorks go out of their way to go above and beyond. Never have to worry when I take my car to a York dealership! Best customer experience every tim More

by chris.hummel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Herington, Wes Martin, Miguel Squadrito

Jul 09, 2024

York Chrysler Dodge Jeep Ram of Plainfield responded

Chris, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at York Chrysler Dodge Jeep Ram of Plainfield. Jamie Freeman Service Manager

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