Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 24

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

April 20, 2021

Dealership Rating
Employee Rating

I will never purchase a car other than an Acura because of the people who work at this dealership--they are beyond belief wonderful to their clients--I have always found the people in service to go beyond More

by PEDANCELADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Apr 23, 2021

Joe Rizza Acura responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 18, 2021

Dealership Rating
Employee Rating

Great service. I’ve been here a few times and each time it’s the same welcoming great customer service. fast and friendly always. Thanks More

by Anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Joe Rizza Acura responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 17, 2021

Dealership Rating
Employee Rating

Service was fast and The car was wash nice and clean and the team dealer is very kind and friendly . I feel comfortable and happy thank you all of you.6 More

by Hildaloma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Apr 21, 2021

Joe Rizza Acura responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 15, 2021

Dealership Rating
Employee Rating

Joe Rizza Acura is a 5 star dealership I bought 3 cars there and just had my MDX serviced there service department took care of all my needs ..Thank You Joe Rizza More

by PIGPEN910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 15, 2021

Dealership Rating
Employee Rating

What a great experience. The guys did the everything they could to get my car fixed and back on the road in no time. Y More

by JOHNQUILES83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Apr 20, 2021

Joe Rizza Acura responded

Thank you for leaving us this great review, John! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

Dealership Rating
Employee Rating

I love Joe Rizza Acura. The place is clean, the people are great. They do a great job with my vehicle and they don’t make you wear a mask if you don’t want to. 😁 More

by RRWEBB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Joe Rizza Acura responded

Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

Dealership Rating
Employee Rating

I couldn't say more about this service team. Ted Jurick the service manager is always on hand to help. They got me in on a last minute oil change and inspection. The car was ready when promised and cleaned More

by CARMAC45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick

Apr 19, 2021

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that was able to provide an efficient and overall positive experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 14, 2021

Dealership Rating
Employee Rating

I had to return the car the same day-I arrived home to notice the 3rd brake light housing was hanging & upon further inspection was headliner & seats were dirty & smudged after having my shark fin antenna More

by Teetym3701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Apr 16, 2021

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 12, 2021

Dealership Rating
Employee Rating

Awesome help....dropped off my car friday at 5 with a problem that had just developed...quick solved and fixed early sat morning!!! Great job!! More

by TIM@OKEEFEANDASSOCIATES.COM
Customer Service
Recommend Dealer
Yes
Apr 15, 2021

Joe Rizza Acura responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 12, 2021

Dealership Rating
Employee Rating

The problem with my car wasn't resolved. I'm taking different stops including contacting headquarters of Acura to assist me in the process of fixing this serious issue with my car More

by Dr_ozd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Ted Jurick, Chris Kailer

Apr 23, 2021

Joe Rizza Acura responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Apr 24, 2021

Dr_ozd responded

Hello Ms Rizza, Thank you for responding to me. What additional information do you need in order to look into my case? Pawel Drozd

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