Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 25

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

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849 Reviews of Matt Fondren

April 09, 2021

Dealership Rating
Employee Rating

It is a Great dealership. Everyone is Very professional and friendly. They are Always willing to help out. The place itself is a very clean More

by jjf1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Apr 13, 2021

Joe Rizza Acura responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 08, 2021

Dealership Rating
Employee Rating

The service department is awesome. Matt and Chris are perfect and always take care to make sure I am are satisfied. Also, Ted is amazing because he always remembers by name and is happy to help....runs a More

by APENNY4URTHTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 13, 2021

Joe Rizza Acura responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 08, 2021

Dealership Rating
Employee Rating

We have several vehicles and we've gone to other dealers this is the best dealer in services outstanding performance by all staff! Thanks you! More

by MONKEYMAYRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

Apr 13, 2021

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

Dealership Rating
Employee Rating

The service staff is cordial, professional and attentive. They are prompt to help and have experienced this since 2002. Matt with his seniority has been the best and very knowledgeable. More

by LILN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Apr 07, 2021

Joe Rizza Acura responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 02, 2021

Dealership Rating
Employee Rating

I take my car for service to this dealer. Always good service and especially in this case where the car would not start and the battery was replaced under warranty More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2021

Joe Rizza Acura responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 01, 2021

Dealership Rating
Employee Rating

Matt Fondren helped me with my car and always does a great job! I can’t thank him enough for taking care of me and my car. He’s very honest and helpful along with all of the staff at Joe Rizza Acura. I More

by steve p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 31, 2021

Dealership Rating
Employee Rating

Matt Fondren is always curtious, professional, and provides excellent service. Everytime I've come to Acura I've experienced excellent care and service. Thanks Matt More

by DuaneT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Joe Rizza Acura responded

Hello and thank you for your kind words! Matt is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 31, 2021

Dealership Rating
Employee Rating

Friendly staff and top notch service. Always quick to help once you pull your vehicle in. Low wait times and always courteous. I would highly recommend. More

by LSELLING79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Apr 06, 2021

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 31, 2021

Dealership Rating
Employee Rating

Matt is always polite and friendly. He is thorough in his explanation of the required and optional vehicle service needs. I always feel comfortable bringing my car in for service at Joe Rizza Acura. More

by jodiazzolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2021

Joe Rizza Acura responded

Thank you for taking the time to write this review. We are pleased to hear that Matt was able to provide an efficient and overall positive experience. We look forward to assisting you again down the road! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 31, 2021

Dealership Rating
Employee Rating

I always bring my car here and have never had any issues. Customer service is excellent and there quality of work is superb. They are very informative on what to expect as far as wait time and points inspe More

by melissa6972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

Apr 06, 2021

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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