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Matt Fondren
Matt Fondren at Joe Rizza Acura

Matt Fondren | Page 23

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
849 Reviews
4.9

849 Reviews

Write a Review

849 Reviews of Matt Fondren

May 03, 2021

Dealership Rating
Employee Rating

Ever time I go here, everyone is so attentive and accommodating. This time I had no idea why all my lights were red. They updated my software system. Great job! More

by Pearlhue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

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May 06, 2021

Joe Rizza Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 03, 2021

Dealership Rating
Employee Rating

I am only writing this sentence because I am required to type 25 words. I only have one word to describe the service, and that word is - excellent. More

by MBYRDAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 06, 2021

Joe Rizza Acura responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 01, 2021

Dealership Rating
Employee Rating

The service department, whether its for a routine oil change or something more serious like frozen brakes due to the ice and snow this past winter, are always very polite, and quick with the repair, insp More

by NCANNON53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer , I wish I had the names of the service oriple who actually fix my car

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May 05, 2021

Joe Rizza Acura responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 29, 2021

Dealership Rating
Employee Rating

Matt is what that service deartment is all about! Helpful. - Knowledgeable - Friendly Makes sure the job is done right !! Great mechanics. - Great girls at the desk More

by RMARSH6320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Alyssa Adams, Anthony LaGiglio

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May 04, 2021

Joe Rizza Acura responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 29, 2021

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Employee Rating

The joe rizza staff have always treated me with courtesy, efficiency, & speed. I always feel welcomed & respected by all of the staff. The speed of checking my car & changing the oil or whatever work is co More

by KLAYO115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

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May 04, 2021

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 28, 2021

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Employee Rating

Great customer service. Speedy service. They got me in and out for an oil change quickly. They do a great job of keeping you informed. More

by Joel J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer

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May 03, 2021

Joe Rizza Acura responded

Joel, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 27, 2021

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Employee Rating

Pleasant Team. Brought my car in for a oil change and had them take care of a couple of other things. Will be back. Great customer service. More

by MIRZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 30, 2021

Joe Rizza Acura responded

Thank you for your great review, Mirza! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 24, 2021

Dealership Rating
Employee Rating

We brought the car In because the driver assist wasn’t working. They found the problem and was able to repair it while I waited for it. More

by S.BADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

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Apr 28, 2021

Joe Rizza Acura responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 24, 2021

Dealership Rating
Employee Rating

The service people were very friendly and helpful. My car was also washed and vacuumed before it was returned to me,it looked like new More

by S.BADER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

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Apr 28, 2021

Joe Rizza Acura responded

We are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Acura we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

April 22, 2021

Dealership Rating
Employee Rating

I was very pleased with the service I received. I'm extremely pleased with the work that was done. Great customer service. I'm a happy customer! More

by VD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer

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Apr 26, 2021

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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