Mathew Westberg
Mathew Westberg at Greenway Kia East
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Mathew Westberg

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.4
166 Reviews
4.4

166 Reviews

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166 Reviews of Mathew Westberg

January 04, 2025

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Employee Rating

They no work good every time I need fixing something he never fixing on time and take to much time More

by neyvidal1982
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jan 04, 2025

Greenway Kia East responded

We take customer feedback very seriously, and we are disappointed to learn that your visit was not up to our usual standards. Please reach out to us directly so we can try to help. Thank you.

January 03, 2025

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I bought a 2025 Kia Sportage hybrid in November 30, 2024. Two weeks later, it gave an error when starting the car; there was no communication between the electrical system, and the car did nothing. I had to More

by JOSEJOTERO86
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Shelby Bishop

Jan 04, 2025

Greenway Kia East responded

Jose - We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

December 29, 2024

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Matthew did a good job, with clear instructions, and letting me know all about the main points about my Kia Telluride. More

by CONSULTOSTERUILLE
Service Price Transparency
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Recommend Dealer
Yes
Dec 31, 2024

Greenway Kia East responded

We're delighted to hear that Matthew provided you with clear instructions and detailed information about your Kia Telluride at Greenway Kia East. Thank you for sharing your experience!

December 29, 2024

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Brought my car in for an oil change at the last minute and was able to get right in and serviced. Other dealerships did not have openings for another week. More

by rcgates3
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: The tire expert was awesome too. Don't remember his name.

Dec 31, 2024

Greenway Kia East responded

We're glad to hear that Greenway Kia East could accommodate your last-minute oil change! Our team strives to provide timely service, and we're happy we could assist you. Thanks for choosing us!

December 28, 2024

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Todo estuvo bien. La atención al momento que llegue y la pronta solución a mi problema por Garantía. Excellent! More

by MORELLACALDERON
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo

Jan 02, 2025

Greenway Kia East responded

Nos alegra saber que recibió una atención excelente y solución rápida a su problema de garantía en Greenway Kia East. Gracias por compartir su experiencia positiva con nosotros!

December 28, 2024

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Great job and excellent advice from Matt, clearly and professionally informative about the services and benefits provided by this company. More

by CONSULTOSTERUILLE
Service Price Transparency
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Recommend Dealer
Yes
Dec 30, 2024

Greenway Kia East responded

We're delighted to hear that Matt provided you with excellent advice and clear information at Greenway Kia East. Thank you for sharing your positive experience!

December 25, 2024

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Employee Rating

Missed spelled my last name, but the parts personel was wonderful. They quickly solved the problem finding the part associated with the misspelling. But overall everyone was outstanding. More

by keithkendricks
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye

Dec 26, 2024

Greenway Kia East responded

Keith, thanks for sharing your experience! We're glad to hear our Greenway Kia East team was able to resolve the issue quickly and provide outstanding service. We appreciate your understanding and support!

December 20, 2024

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Employee Rating

This place is one of the slowest even when you have an prior scheduled appointment More

by Zoink
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Dec 21, 2024

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

December 19, 2024

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Employee Rating

Matt was a gem to work with. He is very personable and was very attentive to trying to fix Al my issues that I had with my suv. I will highly recommend him to anyone who needs se More

by Seanmitchell0981
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Greenway Kia East responded

Sean, we're delighted to hear that Matt provided such attentive service at Greenway Kia East. Thank you for recommending him and sharing your positive experience!

December 13, 2024

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Employee Rating

Have to bring in my car multiple times in a month because they couldn’t figure out what was wrong with it the first time. This is time number 5 I have to bring it back in less than 2 months More

by Katejeffcott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 13, 2024

Greenway Kia East responded

Thank you for telling us about this, Kate. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work together to resolve the matter.

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