Mary Berenguer
Mary Berenguer at DCH Wappingers Falls Toyota
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Mary Berenguer

Internet Sales Consultant

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.7
106 Reviews

Dealership Experience

14 yrs, 2 mos

Languages Spoken

English English

4.7

106 Reviews

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106 Reviews of Mary Berenguer

November 04, 2024

Dealership Rating
Employee Rating

Had a good experience. Negotiation was reasonable. Would definitely consider them for my next car More

by klgiacco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Chris Heimink

Nov 04, 2024

DCH Wappingers Falls Toyota responded

It's fantastic to hear you had a good experience with us! We strive to make the negotiation process as smooth as possible. We look forward to helping you find your next car when the time comes!

August 29, 2024

Dealership Rating
Employee Rating

DCH Wappingers Toyota always takes care of me! On my third car with them, service is easy and fast. Very comfortable eith Matt and his service team! More

by JASONGRASSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2024

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty to DCH Wappingers Toyota! We’re thrilled to hear that Matt and the service team consistently provide you with easy and fast service. It’s always a pleasure to assist you. Enjoy your new car, and we look forward to seeing you again!

August 19, 2024

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Keith was very helpful getting our catalytic converter etched. Thank you. Blah blah blah blah More

by BETHLAZZ30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Aug 19, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear Keith was able to assist you with etching your catalytic converter. If you need any further help or have additional questions, feel free to reach out.

June 29, 2024

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So I was just checking kbb values on my car and I guess they sent my info to these guys. I told them that and the only I would even consider was a GR Corolla. Which prior to this I was never able to find o More

by CarExpert69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 29, 2024

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 04, 2024

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Employee Rating

Thank you for making this car buying experience so easy and pleasant!!! I will recommend you to everyone! More

by HBAK148
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy , Angel Mejia

May 05, 2024

DCH Wappingers Falls Toyota responded

You're welcome! We're thrilled to hear that your car buying experience was easy and pleasant. Thank you for your recommendation! If you have any questions or need assistance in the future, don't hesitate to reach out. Enjoy your new car!

April 07, 2024

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Employee Rating

Depending on your salesperson, could be a hit or miss experience. Made all the difference once we got a new agent on our case. Appreciated that though miscommunication occurred, dealership was able to co More

by KDANG0723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell , Michael Pascucci, Dan Sweeney

Apr 08, 2024

DCH Wappingers Falls Toyota responded

Thanks for your feedback. We are very glad to hear that our team was so helpful with your needs and you're pleased with everything.

November 19, 2023

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Great establishment great customer service Always willing to go above and beyond. I highly recommend this place More

by wpfd47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 19, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

September 22, 2023

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Employee Rating

Dylan Abell was super - both now and four yet purchase. ar ago when I made a previous purchase. Mary Berenguer was also very helpful both times. Don't know David Colony. More

by jmfeinman7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell

Sep 25, 2023

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that our staff provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

July 12, 2023

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Employee Rating

Even when things don’t go as planned the service department at Wappingers Toyota does whatever they can to help. More

by elahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

July 06, 2023

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Employee Rating

Mary, Patrick, and Kevin were all wonderful and helpful from the beginning all the way until the end. My last experience in a dealership was not at all as quick and organized. More

by NIKKIOWEN3105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy , Patrick Heaton

Jul 07, 2023

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Mary, Patrick, and Kevin provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

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