Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Judy Deems
Judy Deems at DCH Wappingers Falls Toyota

Judy Deems

Service Advisor

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
325 Reviews
4.8

325 Reviews

Write a Review

325 Reviews of Judy Deems

July 25, 2026

Dealership Rating
Employee Rating

Judy was amazing…so helpful! I was informed with phone calls and texts through the entire process of my car getting fixed. She also saved me a lot of money with helping out with More

by Krobinson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 25, 2026

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're thrilled to hear Judy provided such helpful service, kept you informed throughout the repair process, and went the extra mile to help with a loaner vehicle. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to helping again with any future needs.

July 25, 2026

Dealership Rating
Employee Rating

I had a problem with my new 4 runner and I was told I needed to reschedule and there wasn't a car to give me. As far as I'm concerned the customer service sucks More

by Gallerysalon4
Recommend Dealer
No

Other Employees Tagged: Judy Deems

Report | Print
Jul 25, 2026

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 24, 2026

Dealership Rating
Employee Rating

No problems at all. 5pm appointment and was done by 7pm. I will return when service is needed More

by MARYANNC21WOLFF
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Jul 25, 2026

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're glad your service visit went smoothly and was completed on time. We truly appreciate your trust and look forward to seeing you again whenever you need us!

July 22, 2026

Dealership Rating
Employee Rating

Excellent in every way ! Definitely the best !!!! Quality service , great customer service! A pleasure to deal with More

by tony russo
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Jul 23, 2026

DCH Wappingers Falls Toyota responded

Tony, thank you for your amazing review! We're honored by your kind words and thrilled to hear you had an excellent experience. Providing quality service and exceptional customer care is always our goal. We truly appreciate your support and look forward to serving you again!

July 21, 2026

Dealership Rating
Employee Rating

Judy, thank you so much for having my car ready on time and for arranging transportation between my workplace and the dealership. Your help made my day so much less stressful, and I really appreciate your More

by Guadaluperm.us
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Jul 22, 2026

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to share your experience! We're so glad Judy had your vehicle ready on time and helped coordinate transportation to make your day easier. We'll be sure to share your kind words with her. We look forward to seeing you again!

July 19, 2026

Dealership Rating
Employee Rating

In the past. overall good. My recent visit went horribly. The tech didn't tighten the oil drain plug. More

by MOUNTAINDAV
Recommend Dealer
No

Other Employees Tagged: Judy Deems

Report | Print
Jul 19, 2026

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 18, 2026

Dealership Rating
Employee Rating

Been a customer for many years, bought several vehicles there and my son also bought several vehicles there, we keep coming back. More

by Riverdaleelect
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Jul 19, 2026

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty over the years! We're honored to have earned the trust of you and your family. We truly appreciate your support and look forward to helping you for many more years to come!

July 15, 2026

Dealership Rating
Employee Rating

Took too long and forgot the mileage sticker. Good service though Waited too long for service More

by DAN.SCHNUR
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Jul 15, 2026

DCH Wappingers Falls Toyota responded

Dan, thank you for sharing your feedback. We’re glad to hear you were satisfied with the service, and we apologize for the longer wait time and missed mileage sticker. We appreciate your patience and will use your comments to help improve your future visits.

July 15, 2026

Dealership Rating
Employee Rating

Great ! !!A pleasure! Great salesman! Great service department! Very accommodating! Would highly recommend to anyone looking for a Toyota More

by tony russo
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Jul 15, 2026

DCH Wappingers Falls Toyota responded

Thank you for your fantastic review! We’re thrilled to hear you had a great experience with our sales and service teams. We appreciate your recommendation and are grateful for the opportunity to assist you. We look forward to serving you again!

July 15, 2026

Dealership Rating
Employee Rating

I am very satisfied with the maintenance, which was completed in one hour. The service fee is very reasonable. More

by yynngio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Mathew Rivera, Lauren Fusaro

Report | Print
Jul 15, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad to hear you were satisfied with the quick service and reasonable pricing. We appreciate your trust and look forward to providing you with excellent service again in the future!

1
2
...
33

Dealership Inventory (267 Vehicles)

used 2024 Acura Integra car, priced at $27,990
2024 Acura Integra
used
Lunar Silver Metallic exterior
Automatic
Front-wheel Drive
$27,990
View Details
used 2021 Ford Explorer car, priced at $16,994
2021 Ford Explorer
used
Oxford White exterior
Automatic
Four-wheel Drive
$16,994
View Details
new 2026 Toyota Tacoma car, priced at $48,598
2026 Toyota Tacoma
new
01l7 exterior
Automatic
Four-wheel Drive
$48,598
View Details
used 2020 Acura RDX car, priced at $23,191
2020 Acura RDX
used
Gray exterior
Automatic
All-wheel Drive
$23,191
View Details
new 2026 Toyota Tundra car, priced at $63,773
2026 Toyota Tundra
new
Ice Cap exterior
Automatic
Four-wheel Drive
$63,773
View Details
used 2023 Honda Pilot car, priced at $40,491
2023 Honda Pilot
used
Gray exterior
Automatic
All-wheel Drive
$40,491
View Details
View All Inventory