Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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5.0
135 Reviews
5.0

135 Reviews

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135 Reviews of Marlena Anzalone

November 10, 2025

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Employee Rating

Skip was very nice and pleasant. Very helpful and didn’t mind that it was a fleet vehicle that he had to call for approval. I would definitely go there again. More

by Jennifer.travis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 10, 2025

Executive Volkswagen responded

Thanks for sharing your thoughts about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! Make the Right Decision, Make the Executive Decision!

October 31, 2025

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Employee Rating

Good communication, and clean work. Marlene was very helpful through out the service. Listen and answered all my questions to the best of her ability. Provided transportation home and b More

by d.s.cuadrado
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Oct 31, 2025

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

October 24, 2025

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Executive Volkswagen of North Haven has been my go to dealership around since I bought my Tiguan a couple of years ago. I originally had an issue with my tdi Jetta and brought my car to executive instead More

by COREYCAKESSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2025

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Make the Right Decision, Make the Executive Decision!

October 24, 2025

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Employee Rating

I have been coming to the dealership for years and have had great experiences with both Marlena and Skip each time I've been there. More

by STEPHHDS
Recommend Dealer
Yes

Other Employees Tagged: Marlena Anzalone

Oct 25, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

October 23, 2025

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Service was excellent, & my service advisor was exceptional. Thank you thank you thank you u More

by Kimo
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2025

Executive Volkswagen responded

Thank you for choosing Executive Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Make the Right Decision, Make the Executive Decision!

October 19, 2025

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Fast and accurate work done at the given time and at a good price. Highly recommended. More

by KNOGA
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2025

Executive Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Make the Right Decision, Make the Executive Decision!

October 04, 2025

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Very professional and polite. Had my car serviced under warranty. The car was ready even before the predicted time. I would recommend this dealership More

by ROMINA.FIOROTTO
Service Price Transparency
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Recommend Dealer
Yes
Oct 05, 2025

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

October 04, 2025

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They essentially stole my car for two days and told me nothing. But at least after a week the very basic work was done. And i was charged full price of course. It was.actually more than Expected. More

by kindredlight
Service Price Transparency
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Service Communication
Recommend Dealer
No
Oct 08, 2025

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 01, 2025

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Really clean. Friendly and knowledgeable staff. Video updates and direct contact with your technician is awesome. More

by Robertlinsley17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Executive Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 30, 2025

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Employee Rating

Had car towed in and had quick response and repairs - very happy turnover right before my vacation More

by JIMGALLIGAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Executive Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Make the Right Decision, Make the Executive Decision!

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