Marlena Anzalone
Marlena Anzalone at Executive Volkswagen

Marlena Anzalone | Page 14

Service Advisor

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
187 Reviews
4.9

187 Reviews

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187 Reviews of Marlena Anzalone

October 24, 2024

Dealership Rating
Employee Rating

All was impressive. Reminders of specific service details. Video of service. Efficient time line. Thanks More

by vivawack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

October 12, 2024

Dealership Rating
Employee Rating

Always fast friendly efficient service at Executive Volkswagen. Much more of a pleasurable experience compared to other dealers. Highly recommended. More

by shane.lovell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 13, 2024

Executive Volkswagen responded

Thank you, Shane, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2024

Dealership Rating
Employee Rating

Brought car in for 90,000 mile servicing. Also reported a rattling noise. After a couple of hours the servicing was complete, the noise diagnosed and parts ordered and appointment set to addr More

by ERNEST.ADAMS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

Oct 08, 2024

Executive Volkswagen responded

Ernest, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Volkswagen.

October 06, 2024

Dealership Rating
Employee Rating

They are efficient, trustworthy, and keep you informed. Like the new video of my car. More

by KATHYTUOZZO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Woods

Oct 08, 2024

Executive Volkswagen responded

Kathy, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 03, 2024

Dealership Rating
Employee Rating

Executive vw is always very thorough and cooperative, especially their service department. Definitely would recommend More

by PETERB230
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon , Anthony Woods

Oct 04, 2024

Executive Volkswagen responded

It's great to hear that we were able to help you out, Peter. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen!

September 29, 2024

Dealership Rating
Employee Rating

The customer service is great! The mechanics are very informative and do a terrific job! More

by bookerw03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Sep 30, 2024

Executive Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 27, 2024

Dealership Rating
Employee Rating

Everyone I deal with there are nicest people ! The video while my car is being serviced is an awesome way to show and be told on what any problems or care the care needs! More

by dgcvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eleanor DuPaul, Skip Scanlon

Sep 27, 2024

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2024

Dealership Rating
Employee Rating

I’ve had a long relationship with this dealership since all my cars have been Volkswagens. My relationship expands over fifty years. Poly the staff has changed. But not the professionalism. I’m at home whe More

by wdixon3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon , Anthony Woods, Tyler, gee can’t think of her name, she’s one of the long time office workers.

Sep 27, 2024

Executive Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 14, 2024

Dealership Rating
Employee Rating

The staff was very kind understanding, especially who met our needs. I will be back.Thank you More

by deancola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Sep 16, 2024

Executive Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

September 13, 2024

Dealership Rating
Employee Rating

Wonderful service advisors. ..but I paid over $400. for testing and ended up getting a new gas cap. More

by galianbetsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Sep 13, 2024

Executive Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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